Experienced HR Coordinator/Front Desk

4 days ago

New York, New York, United States ABI Home Health Care Agency Full time $25,000 - $50,000 per year

Fast Hiring Process – Join Our Team Next Week

Job Description:

Major Home Health Care Agency located in Manhattan, NY is seeking a highly professional and friendly Experienced HR Coordinator/Front Desk to join its team. The ideal candidate will have prior experience in a front desk or customer service role, with a strong focus on providing excellent customer support and maintaining a welcoming environment. As the first point of contact for its home health aides, this person will play a crucial role in ensuring smooth operations and a positive experience.

Responsibilities:

  • Greet and welcome home health aides with a warm and friendly demeanor while conducting check-in process.
  • Facilitate successful front desk operations for high-volume office.
  • Receive incoming calls and coordinate with back-end staff to fulfill aide's requests.
  • Assist aides with their onboarding paperwork as needed
  • Update and maintain all necessary DOH-mandated forms for compliance purposes such as I-9, medicals, annual training records, etc.
  • Collecting and processing timesheets as needed
  • Facilitate onsite training when sessions are occurring
  • Uphold quality control policies and procedures to increase aide's satisfaction.
  • Provide outstanding service to new and long-standing aides by listening closely to concerns and developing solutions.
  • Process documentation and troubleshot discrepancies to build aide's rapport.
  • Explain benefits and recommendations to maximize aide's retention.
  • Improve customer service waiting times to mitigate complaints.
  • Resolve aide's inquiries, questions and concerns to consistently offer quality service and meet performance goals.
  • Deliver prompt service to prioritize aide's needs.
  • Consistently maintain an organized workspace at the front desk, contributing to a professional atmosphere in the office.
  • Ensure all work is conducted in accordance with company compliance policies and procedures.
  • Provide the highest standard of customer service in every engagement, upholding the company's commitment to excellence.

Qualifications:

  • Proven experience as a front desk associate, receptionist, or in a similar customer-facing role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Ability to handle stressful situations with professionalism.
  • Languages required: English, Cantonese and Mandarin.
  • Computer skills required: MS office.

If you are a motivated individual with a passion for delivering exceptional customer service, we encourage you to apply.

Job Type: Part-Time

Language:

  • Mandarin (Required)
  • Cantonese (Required)
  • English (Required)

Work Schedule:

  • In-person position
  • Monday to Saturday (flexible days, coordinated with manager)

Job Type: Part-time

Pay: $ $25.00 per hour

Benefits:

  • Paid time off

Language:

  • English (Preferred)
  • Mandarin (Required)
  • Cantonese (Required)

Work Location: In person

  • Front Desk Supervisor

    6 days ago

    New York, New York, United States Volunteers of America - Greater New York, Inc. Full time $45,000 - $60,000 per year

    Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness,...

  • Front Desk Coordinator

    6 days ago

    New York, New York, United States Tracy Anderson Method Full time $40,000 - $60,000 per year

    DescriptionFront Desk CoordinatorAt Tracy Anderson MethodLocation: NY 59th street and Tribecca Studio (with occasional travel to Hamptons Locations)This is a full time role that requires flexible schedule including evenings and weekendsHourly $18-$20 (depends on experience)The Tracy Anderson Method is a specialized genre of fitness that is practiced and...

  • Front Desk

    1 week ago

    New York, New York, United States Victoria Hagan Interiors Full time $60,000 - $90,000 per year

    Victoria Hagan Interiors is an AD100 Interior Design Firm. With offices in New York City and Palm Beach. The Studio works on a broad range of influential residences throughout the country, providing a complete range of design services that reflect Victoria's signature style.We are seeking a highly organized and detail-oriented Front Desk & Accounting...

  • Front Desk

    2 days ago

    New York, New York, United States Lunar USA Inc Full time

    Front Desk / Esthetician / Scalp Therapist / Massage Therapist (SoHo, Manhattan)Lumora Spa — SoHo, New York, NYAbout Us:Lumora is a high-end wellness and beauty space located in the heart of SoHo.Inspired by the concept of "Lumen + Aura", Lumora combines modern technology with gentle healing aesthetics to create a serene, luxurious environment for scalp...

  • Front Desk

    2 days ago

    New York, New York, United States William Lao MD Plastic Surgery Full time

    Job OverviewWe are seeking a highly organized and patient-focused Front Desk/ Patient Coordinator to join our plastic surgery team. The ideal candidate will serve as the first point of contact for patients and visitors, managing administrative tasks with professionalism and efficiency. This role requires strong communication skills. The patient coordinator...

  • Front Desk Associate

    2 days ago

    New York, New York, United States AC Hotel New York Times Square Full time

    Hourly rate is 24.41/hrPosition SummaryThe Front Desk Clerk creates an exceptional guest experience by delivering warm, efficient, and professional service in alignment with AC Hotel and Marriott brand standards. This role is responsible for check-in/check-out procedures, handling guest inquiries, resolving issues promptly, and promoting Marriott Bonvoy...

  • Front Desk Administrator

    1 week ago

    New York, New York, United States Integrative Dermatology New York Full time $40,000 - $60,000 per year

    We are seeking a Front Desk Coordinator to become a part of our team You will perform routine administrative and clinical assignments to keep the medical facility running smoothly.Company DescriptionIntegrative Dermatology New York, located in Soho and led by Dr. Natalie Moulton-Levy, is a state-of-the-art dermatology practice that offers traditional and...

  • Front Desk Associate

    9 hours ago

    New York, New York, United States Redeemer Churches and Ministries Full time

    Your purpose starts here By joining Redeemer East Side, you'll help build a great city; bringing personal conversion, community formation, social justice, and cultural renewal to New York City and, through it, the world. We are FOR NYC; creating space for our community, where people's questions are valued, and where our neighbors are known, loved, and cared...

  • Front Desk Supervisor

    4 days ago

    New York, New York, United States Cornerstone Hospitality Full time $24,000 - $32,100 per year

    Front Desk Supervisor Job DescriptionSummary We are seeking a passionate front desk supervisor to join our team As the front desk supervisor, you will oversee the operations of the front desk and ensure that guests are greeted with exceptional hospitality You'll manage reservations, handle guest inquiries, and ensure that all our guests have a wonderful...

  • Front Desk Receptionist

    7 days ago

    New York, New York, United States Ying Eastern Acupuncture Full time $24,000 - $32,000 per year

    We are seeking an experienced Front Desk Receptionist who is enthusiastic, friendly, and capable of multitasking in a fast-paced environment. The individual in this position will be responsible for answering phones, scheduling appointments and greeting patients. We are seeking candidates with previous receptionist experience, including an ability to work in...