Non-Medical Case Manager

2 weeks ago

Quantico, Maryland, United States Professional Solutions Delivered, LLC Full time $50,000 - $70,000 per year
 

Professional Solutions Delivered, LLC (ProSoDel) is a total solutions provider for government and commercial customers in the areas of Program Management, Logistics, Organizational Change Management, Communications, Training, and Information Technology (IT) Support Services. We are currently seeking a Non-Medical Case Manager to join our team of professionals in support of the U.S. Marine Corps Wounded Warrior Regiment. 

Essential Duties & Job Functions.  

  • Demonstrate compassion, patience, and understanding in dealing with individuals with varying support needs.
  • Work cases until all issues have been resolved before transferring them back to the WWCC or Contact Centers for continued outreach and support. 
  • May provide a 120-day post End of Active Services for a Recovering Service Member whose case was supported by a Recovery Care Coordinator while on active duty 
  • Performs related work as assigned.

Job Requirements (Education, Experience, Professional Associations) 

Required Education 

  • Bachelor's Degree combined with 3 years' of experience working with the federal government or nonmedical case management field; OR
  • High School Diploma combined with at least 5 years' experience associated with non-medical case management or related field identifying needs and paring with resources and providing guidance to service members.

Required Experience 

  • Counseling experience or similar work in civilian community service settings.
  • Strong interpersonal communication skillset including negotiating skills.
  • Excellent oral and written communication skills.
  • Knowledge of Marine Corps culture; understand the significance of the cultural bond and Marine ethos needed when dealing with Marines.

Clearance 

  • Must be a United States Citizen.
  • Must possess a favorable and current adjudication at the T-3, T-3R, NACLC, or higher level.
    • Active DoD Security Clearance is highly desired. 

Additional Information 

  • Hours of Operation: ET Mon-Fri.

*As a condition of employment, employees must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws.   

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