Restaurant Host/Hostess
14 hours ago
Job Overview
We are seeking a friendly and professional Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and a seamless dining experience. This role requires excellent communication skills, a passion for customer service, and the ability to manage reservations and seating efficiently in a fast-paced environment.
Responsibilities
- Greet guests as they arrive and escort them to their tables, ensuring a pleasant first impression.
- Manage reservations and maintain an organized seating chart to optimize table turnover.
- Provide accurate wait times and communicate effectively with guests regarding their dining experience.
- Collaborate with servers and kitchen staff to ensure smooth service flow.
- Handle guest inquiries and complaints with professionalism and courtesy.
- Maintain cleanliness and organization of the host/host station.
- Assist in managing the dining room atmosphere to ensure a welcoming environment for all guests.
Experience
- Previous Host/Host experience in a restaurant or hotel setting is preferred.
- Familiarity with food service operations and guest relations is essential.
- Strong customer service skills with an emphasis on hospitality.
- Proficient communication skills, both verbal and written, including phone etiquette.
- Experience with POS systems such as Aloha POS or Micros POS is advantageous.
- A background in serving or guest services will be considered a plus. Join our team to create memorable dining experiences for our guests while enhancing your skills in the hospitality industry
Job Types: Full-time, Part-time
Pay: $ $20.00 per hour
Expected hours: 10 – 40 per week
Benefits:
- Flexible schedule
Work Location: In person
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