Retail Merchandising Specialist

1 week ago


Dayton, Ohio, United States Cencora Full time

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today

Job Details

Territory/Location: Ohio (Columbus, Dayton, Akron, Canton, and Cincinnati areas), Kentucky (Cincinnati area), and potentially Pennsylvania (Pittsburgh)

  • Center of territory is in Columbus, OH and will require extensive travel to support client accounts

Travel: Required (including overnights)

  • Company vehicle + mileage reimbursement are provided

Hours/Schedule: Full-time, Monday – Friday

Under general supervision of the Field Sales Support Manager or Supervisor, the Retail Merchandising Specialist supports sales associates with effective merchandising activities at jointly called on stores. Services medium and large accounts by applying merchandising standards, educating store personnel on optimal product assortment in order to maximize sales & profits, and providing stellar customer focus.

  • Responsible for implementing company standards for store appearance and merchandise arrangement by working collaboratively with in-store personnel.

  • Assists new customers in initial store set up and optimal merchandise stocking techniques.

  • Evaluates current store stock level and replenishes inventory by placing actual orders or suggesting ordering quantities.

  • Responsible for removing damaged and outdated merchandise from shelves; returns process administered for qualified stores.

  • Actively involved in product relocation, store resets, and labeling for new and existing inventories.

  • Merchandises specific categories within a store environment using planogram implementation in conjunction with analytical store-specific data.

  • Serves as a front-end consultant to customers when dealing with product placement and merchandising concepts.

  • Utilizes Cencora's reporting data to gage product sales and ordering from DCs as well as generating tailored reports for store personnel on an as needed basis.

  • Prepares Store Layout & Design drawings using Visio software for qualified customers.

  • Records all store activities and observations into CRM.

  • Maintains ongoing collaborative efforts and communications with Community & Specialty Pharmacy, Health Systems, and Business Development Sales teams.

  • Attends District and Regional meetings, trainings, and tradeshows on an as needed basis.

  • Performs related duties as assigned.

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year Bachelor's Degree Program or equivalent combination of experience and education. Normally requires two (2) to four (4) years directly related and progressively responsible experience.

Ideal Candidate Profile:

  • Retail merchandising experience highly preferred, including planogram experience

  • Customer service, sales, and/or client-facing experience

  • Ability to work well independently

  • Self-motivated, strong work ethic, and ability to build relationships/trust

  • Ability to travel 75% throughout the week, with overnight travel, and manage a portfolio of client accounts

Skills and Ability Requirements:

  • Ability to travel within assigned territory as well as other areas with 30-50% overnight travel

  • Strong organizational skills; attention to detail

  • Knowledge of Cencora's policies, programs & services and products

  • Ability to communicate effectively both orally and in writing

  • Strong creativity skills; focused and disciplined

  • Strong interpersonal skills

  • Good mathematical and analytical skills

  • Strong computer skills; knowledge of Microsoft Word, Excel and PowerPoint

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit

Full timeEqual Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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