Freddy's Shift Manager

2 weeks ago

Springfield, Illinois, United States Myerscough Foods Full time

Job Title: Shift Manager

Job Type: Full-time or Part-time

Job Summary:

The Shift Manager at Freddy's is responsible for overseeing restaurant operations during their assigned shifts. This role includes leading the team, ensuring high-quality customer service, maintaining food safety standards, and assisting with daily operations. Shift Managers help create a positive work environment and support the General Manager in running a successful restaurant.

Key Responsibilities:

  • Leadership & Team Management: Supervise team members, provide coaching, and ensure smooth shift operations.
  • Customer Service: Maintain a friendly, welcoming atmosphere and address customer concerns promptly.
  • Food Quality & Safety: Ensure all food is prepared according to company standards and health regulations.
  • Shift Operations: Manage cash handling, inventory, and food preparation during the shift.
  • Training & Development: Assist in training new team members and reinforcing company policies.
  • Problem-Solving: Handle unexpected challenges and ensure quick, effective resolutions.
  • Opening & Closing Procedures: Oversee setup or shutdown of the restaurant, including cleaning and securing the premises.

Qualifications & Skills:

  • Previous restaurant or leadership experience preferred.
  • Strong communication and problem-solving skills.
  • Ability to multitask and work in a fast-paced environment.
  • Positive attitude and ability to motivate a team.
  • Basic math and cash-handling skills.

Compensation & Benefits:

  • Competitive hourly pay based on experience
  • Opportunity for bonuses or performance incentives.
  • Flexible scheduling options.
  • Employee meal discounts.
  • Career advancement opportunities within Arby's.
  • PTO accrual
  • Health Benefits offered once full time eligible

This position is ideal for individuals with leadership skills who are looking to grow within the restaurant industry. Shift Managers play a key role in ensuring each shift runs smoothly while maintaining Freddy's standards of service and quality.

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