Sales Coordinator

***Temporary Position***

Establish a partnership with each member of the Sales Team to assist in customer presentations, customer set ups, ensure accurate orders, achieve high levels of customer satisfaction and ultimately be a strong contributor to the achievement of department and company sales volume goals. Apply excellent attention to detail, with great organizational skills, ability to anticipate needs and comprehensive product knowledge to act as a true extension of the Sales Team.

Roles and Responsibilities: This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Managing Sales Activities:

• Verbally communicate effectively with guests and co-workers.
• Multi-task in a high paced environment.
• Conducts site inspections for customer accounts when appropriate.
• Maintains complete and up-to-date lead information on each account to verify accurate reporting and customer base information.
• Qualifies and maintains customer's long-term business potential.
• Verifies accurate and timely lead turnover to other departments as needed.
• Understands and utilizes all business processes written in support of the sales organization.
• Communicates trends, opportunities, and market changes to appropriate parties, as needed.
• Tracks weekly activities and relationship to revenue and room night production.
• Sets day-to-day priorities to complete assigned responsibilities in a timely fashion and meets all deadlines.
• Adjusts to significant variation in daily workload through independent prioritization.
• Performs any and all other duties or supportive functions that may be assigned.
• Job duties subject to change at any time.

Building Successful Relationships:

• Participates in community and hotel networking events (e.g., Rotary Clubs, RI Social Hours, Chamber of Commerce, etc.).
• Works collaboratively with the Sales Office Team to establish coordinated sales efforts that are complimentary, and not duplicative.
• Handles customer care issues and as necessary, refers them to the appropriate owner.
• Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Services customers in order to grow share of the account.
• Executes and supports the company's customer service standards.

Requirements: Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

• Well-groomed and conforms with the dress code
• Ability to work well with others and portray good people skills
• Excellent verbal and written communication skills
• Excellent organizational skills and guest relations skills
• Total commitment to guest satisfaction
• Must be a self-starter and be able to work with minimum supervision
• Proficient in Microsoft Word and Excel
• High school diploma required, some college preferred
• Must be proficient in general computer knowledge
• Prefer selling, negotiating, business writing and presentation skills training
• Good time management skills
• Ability to meet deadlines
• Ability to communicate customer needs and resolve minor complaints independently

NOTICE:

Friendwell Managed Hotels function twenty-four hours a day, seven days a week, 365 days a year. As a part of the hospitality industry a hospitable service atmosphere must be maintained at all times. All employees are required to project a friendly, welcoming, and positive attitude.

Job Type: Full-time

Pay: $ $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Language:

• English (Required)

Ability to Commute:

• Piscataway, NJ Required)

Work Location: In person