VP, Agentic AI

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
This posting has been extended beyond the initial anticipated closing date

Job Summary
Are you ready to redefine how millions of customers interact with technology? Spectrum is seeking a visionary VP, Agentic AI to lead the development and integration of innovative AI solutions that transform customer experiences. This senior executive will drive the advancement of multimodal agentic frameworks, ensuring customer needs are met with both precision and empathy. If you are passionate about leveraging advanced technologies to elevate customer service and have a track record of successful leadership in the AI space, this opportunity is for you.

How You'll Make An Impact

• Develop and implement advanced AI solutions that support a multimodal agentic framework
• Collaborate with cross-functional teams to identify and address customer needs through AI
• Drive innovation to enhance customer service experiences using agentic AI technologies
• Ensure the AI solutions are scalable, efficient, and adaptable to various customer scenarios
• Lead the transformation initiatives to integrate AI solutions seamlessly into existing systems
• Create and successfully manage multi-million-dollar budgets and capital expenditures
• Negotiate multi-million-dollar contracts with third-party vendors
• Notify corporate leadership of regional activities and issues

Required Qualifications
What You'll Bring to Spectrum

• Education

• Bachelor's degree in Information Technology, Engineering, Computer Science, MIS or related field or equivalent work experience

• Experience

• 10 + years of IT work experience

• 7+ years of leadership experience

• 5+ years of enterprise software and AI transformation initiatives

• Skills

• Ability to read, write, speak and understand English

• Proven leadership experience in AI development and implementation
• Strong understanding of multimodal AI technologies and frameworks
• Excellent communication skills to articulate AI strategies to stakeholders
• Demonstrated interpersonal skills and ability to work effectively and collaboratively with a wide range of stakeholders
• Ability to work collaboratively with technical and non-technical teams
• Advanced understanding of telecommunications industry, technology and trends
• Goal oriented, with exemplary track record collaborating with a variety of stakeholders to drive results, especially via influence management
• Ability to exercise, on a regular basis, independent judgment and discretion in performance of job duties
• Ability to recruit, motivate, develop, and direct people as they work, identifying the top talent
• Experience leading others and providing constructive feedback
• Skillfully synthesizes large quantities of complex information under pressure
• Distills it to the most critical issues and draws accurate conclusions, taking into account a high degree of uncertainty
• Ability to forecast and manage organization, operational and project budgets
• Demonstrated ability to meet rigorous deadlines while managing multiple projects concurrently
• Outstanding work ethic; displays a high sense of urgency to resolve issues quickly and efficiently

Preferred Qualifications

• Education

• Master's degree, or higher, in Information Technology, Engineering, Computer Science, MIS or related field; and/or MBA

• Skills

• Familiarity with service-oriented architectures and AI-driven customer service solutions

• Strong problem-solving skills and ability to think strategically

Working Conditions

• Office environment

XEN

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us
Charter Communications is known by our Spectrum products and services, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here
We're committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.