Program Director

Job Details
Level:    Experienced
Job Location:    YMCA at Norton Commons - Prospect, KY
Position Type:    Full Time
Education Level:    Not Specified
Salary Range:    $ $ Salary/year
Job Shift:    Any
Job Category:    Kids Club

Description

POSITION SUMMARY 

Join the YMCA, the nation's leading nonprofit organization committed to strengthening communities through youth development, healthy living, and social responsibility. We offer more than a job; we provide a career with purpose and the opportunity to make a lasting difference. We're seeking an enthusiastic and innovative professional skilled in leadership, team building, and youth programming. The Program Director will play a key role in ensuring safe, engaging, and impactful Kids Club programming at the YMCA at Norton Commons. The person in this role will create, organize, market, deliver, and manage all aspects of Kids Club and other youth program offerings.

 

ESSENTIAL RESPONSIBILITIES: 

• Model safety and care expectations for infants, toddlers, and school-age children.
• Serve as the Leader in the Kids Club, approximately 25 hours per week, working the front desk.
• Engage members directly through Kids Club and other programs, fostering a culture of connection and support.
• Recruit, interview, and train staff and volunteers.
• Communicate and enforce YMCA policies, with a focus on child safety.
• Manage staff schedules using scheduling software, ensuring coverage and availability on time.
• Plan and lead weekly and monthly activities, games, and crafts.
• Serve as lead staff for Parents' Night Out (PNO), held twice a month, ensuring a fun and safe experience.
• Ensure Birthday Parties are adequately staffed and communicated to participants.
• Deliver the Safe-Sitter Community Babysitting Program monthly to support local youth in gaining valuable babysitting skills.
• Provide updates to the Family Program Director on staff development, supply needs, and member feedback.
• Organize bi-monthly staff meetings.
• Take initiative to address and resolve member concerns to ensure safety and satisfaction on time.
• Responsible for onboarding, coaching, and observing approximately 40 part-time Kids Club staff.
• Build and maintain positive relationships with parents and community partners.
• Oversee youth and family programs to ensure a high-quality, engaging experience.
• Model strong character and core values within Kids Club.
• Embody and advocate for the YMCA's Mission, Values, and Voice.
• Uphold the YMCA's commitment to customer service, participant-focused practices, and the YMCA Annual Campaign.
• Set and model exceptional standards for member service.
• Assist in the development and implementation of future revenue-generating youth programs.

EFFECT ON END RESULT: 

• High-quality programming in a healthy and safe environment
• Educational and social stimulation appropriate to the age and development of the children being served 
• Nurturing environment that parents want and all children deserve
• Inviting surroundings with an abundance of appropriate resources
• Fiscally sound programs that meet targeted enrollment and established budget guidelines

BENEFITS INCLUDED: 

An excellent benefits package is offered, including quality health coverage with dental & vision options and 12 % Retirement paid by the YMCA. A complimentary communitywide family membership is also included in this benefit package. The YMCA of Greater Louisville maintains a strong commitment to training and professional development. 

This is an opportunity to join an energetic, mission-oriented team committed to improving health and strengthening community through youth development, healthy living and social responsibility. The YMCA of Greater Louisville offers enrichment and networking opportunities through its association with the YMCA North American network. 

Hours: Must be available to work evenings and weekends 

Qualifications

• Understand, articulate, demonstrate, and promote the mission of the YMCA at all times
• Demonstrated skill in communication, decision making, multi-tasking, and leadership
• Excellent customer service, problem-solving, interpersonal, and organizational skills
• Excellent communication skills
• Innovative program development skills with a focus on meeting community needs and demands
• Previous program work experience preferred
• Must be able to work a flexible schedule, including weekends and evenings

The YMCA of Greater Louisville is an equal-opportunity employer committed to diversity and inclusion. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender, gender identification, sexual orientation, age, or disability status.

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