Human Service Specialist

16 hours ago


Madison, Wisconsin, United States Tellurian Behavioral Health Full time

Reports To: Program Supervisor

Department: Acewood Group Home

FLSA Status: Non-Exempt

Job Status: Full-time (11 am - 7 pm) (M-F)

Shift/Schedule: Varies

****MUST BE ABLE TO COOK

Position Summary

The Human Service Assistant provides care for individuals with mental health disorders in a residential setting. Residents are suffering from severe and/or persistent mental illness and require behavioral support and supervision. The position requires following the resident's Crisis Care Plan in assuring resident safety, including suicide watch procedures when necessary. Duties include monitoring residents' physical and emotional well-being and reporting conditions to medical and management staff. This position involves participating in rehabilitation and treatment services, helping with personal hygiene, maintaining the facility, preparing meals, and supervising oral medications. In addition, the role requires documentation and billing skills.

Reasonable Accommodations Statement

Persons occupying this position must be able to perform all essential functions, with or without reasonable accommodation.

Essential Functions

  • Monitor residents' physical and emotional well-being and report unusual behavior or physical ailments to management staff.
  • Provide support and personal care to mentally ill individuals in crisis.
  • Observe and influence residents' behavior, communicating and interacting with them to ameliorate their symptoms of mental health crisis or alcohol detox. May include gaining trust, teaching, and counseling them.
  • Collaborate with or assist psychiatrists, psychologists, or rehabilitation therapists in working with mentally ill individuals in crisis to assure their safety, reduce their symptoms in an effort to return residents to the community.
  • Develop and teach strategies to promote resident skills in coping with their mental illness or substance abuse, to promote recovery principles, wellness and independence.
  • Restrain violent, potentially violent, or suicidal patients by verbal or physical means as required to assure resident and staff safety.
  • Supervise oral medications following physician's prescriptions and orders and maintain records in accordance with specified procedures.
  • Interview new patients to complete admission forms, to assess their mental health status and to obtain their mental health and treatment history.
  • Lead prescribed individual or group therapy sessions as part of specific therapeutic procedures.
  • Take and record measures of residents' mental health symptoms, document progress, and record information for billing purposes.
  • Encourage patients to participate in social, recreational, and other therapeutic activities that enhance interpersonal skills and develop social relationships including the development of work skills.
  • Aid patients in performing tasks such as bathing and keeping beds, clothing and living areas clean.

  • Bachelor's Degree OR High School Diploma/GED and two years of related experience.

    • Must be proficient in MS Office and ability to enter data into billing system.
  • Consideration will be given to those with Substance Abuse Counselor in Training Certification, and/or Peer Specialist Certification.
  • Must be compassionate and have the desire to work with individuals with mental illness who are experiencing crisis.
  • Must be proficient in MS Office and ability to enter data into billing system.
  • *** MUST BE ABLE TO COOK


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