Advertising Sales Representative

Ad Sales Representative
Better Business Bureau – Serving the Heart of Texas
FLSA Status: Non-Exempt
Reports to: Advertising Sales Manager
Location: 99% remote
Compensation: BBB Advertising Sales Representatives typically earn between $45,000 and $100,000 per year, depending on their performance (commissions are uncapped).
Bilingual: Spanish/English a plus

We are an equal-opportunity employer that values diversity. We do not discriminate based on race, religion, ethnicity, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
*BBB participates in E-Verify and will provide the federal government with your I-9 information to confirm you are authorized to work in U.S.

Why BBB?
At BBB Serving the Heart of Texas, we are more than a trusted name—we are a mission-driven organization committed to advancing marketplace trust. Our Business Development team is nationally recognized for excellence, with multiple top performers ranked among the best in North America. We foster a culture of integrity, collaboration, and continuous growth. 

Who are you?
So, what does an Ad Sales Representative do, you may ask?
BBB Ad Sales Representatives promote the value of being a Better Business Bureau Accredited Business to numerous business owners daily.  Representatives target businesses that demonstrate BBB values and adhere to ethical advertising standards.  Representatives are familiar with the small to medium-sized business market, advertising products, and industry norms.  As a representative, you educate all qualified BBB Accredited Businesses on BBB products and ensure they are eligible to purchase advertising and other non-dues products.  You are responsible for meeting all sales and production objectives. Join our winning team

Essential Duties and Responsibilities:

• Sales & Revenue Generation - Sells advertising and non-dues products or services to BBB Accredited Businesses in an assigned area or territory; meets and exceeds established sales goals and retention targets. 
• Account Management - Create new accounts and maintain existing accounts to ensure long-term satisfaction and engagement; build and maintain relationships and ensure constant communication throughout the year.
• Customer Engagement & Value Demonstration - Contact new and existing customers or clients to explain the features and merits of products or services; utilize persuasive sales techniques, and assist in determining the best application of BBB products or services.
• Performance Standards - Achieve minimum standards for business development activities, including a set number of required call volume, daily talk time, and other sales performance metrics.
• Collaboration & Teamwork - Work professionally and courteously with support departments and staff to align with company-wide processes and goals; fosters a positive teamwork environment and serves as an advocate for collaborative success. 

• Support Leadership & Organizational Goals - Perform assigned tasks and special projects; attend staff events; contribute to BBB's mission, vision, and strategic objectives. 
• Uphold Professional Standards - Adhere to BBB Standards of Trust and Core Values; demonstrate Respect and honor all people, positions, and BBB organizational processes.
• Ensure Accountability & Performance - Maintain punctuality, time management, and attention to detail; follow up on requests to ensure closure.
• Deliver Exceptional Services & Team Collaboration - Provide world-class customer service internally and externally; follow up and provide closure to all requests; actively participate as a team player.
• Drive Sales & Business Growth - Meet or exceed monthly sales and department metric goals; promote and offer existing AB add-ons for additional locations and/or affiliates when appropriate.
• Demonstrate Initiative & Continuous Improvement - Resolve issues independently and propose solutions when escalation is needed; seek coaching and professional development opportunities; identify ways to improve efficiency.

• Knowledge of office administrative procedures and ability to operate and troubleshoot most standard office equipment
• Highly proficient in MS Office applications (Outlook, Word, Excel, PowerPoint) and have basic computer skills to learn a CRM system
• Excellent communication skills, both verbal (in person and via phone) and written
• High level of interpersonal skills and ability to handle sensitive information and documents, and maintain confidentiality
• Bilingual (Spanish-English) preferred but not required
• Clean criminal background

• Any equivalent combination of education and experience that provides the required knowledge, skills, and abilities
• Minimum one year of proven sales experience
• Demonstrated Outbound Call Center or Telephone Sales experience
• Working knowledge of SEO
• Experience in digital advertising sales

• No nights or weekends
• 40-hour work week, No nights or weekends
• Medical and additional benefit packages are available..
• Tax-free Flex Spending Account/Health Savings Account options
• 401(k) retirement plan with a 5% match and immediate vesting after 90 days.
• Employee Assistance Programs
• 2 weeks PTO granted after 90 days
• 11 paid holidays and birthdays off
• Ongoing training & professional development