Concierge / Front Desk

3 days ago

Bethesda, Maryland, United States Artis Senior Living Full time
  • Starting pay is $20 / hour
  • This is a full time position offering a Monday-Friday schedule, hours are 11:00am-7:30pm

The Concierge / Front Desk will manage the reception area and provide administrative support for the Business Office, Marketing, and the Executive Director. The Concierge will answer telephones promptly and professionally, direct calls to the appropriate team, greet incoming guests, accept deliveries, and provide administrative support for business services as needed. The Concierge will exemplify The Artis Way by modeling professional presentation and communication, and provide unparalleled hospitality to residents, guests, and team members.

Working at Artis Senior Living, you'll play an integral role on a dynamic team helping people living with dementia achieve the essential human needs of purpose, belonging and joy by building a bridge between their lifelong identity and present daily life - we call this act of service "Honoring Yesterday & Celebrating Today." We like to think that Artis associates are the most thoughtful people on the planet, so in return - they deserve to feel safe, supported, and inspired to grow. We truly look forward to you being part of the Artis family We are proud to be a Great Place to Work Certified company.

The Concierge / Front Desk will:

  • Respond to residents' and family members' questions and concerns and share important information with the Director, Business Services and Executive Director or other supervisor as appropriate.
  • Greet and direct all visitors in a professional and helpful manner.
  • Answer all incoming calls within three rings and triage inquiries, transfer calls or take messages as necessary.
  • Monitor and maintain all business office areas for cleanliness, including community entrance, front lobby, conference rooms, beverage stations, and administrative restroom.
  • Organize incoming mail and ensure that it is distributed to the appropriate person.
  • Assist in telephone inquiries in the absence of an immediately available Marketing person in obtaining information from inquiry including at minimum call back information.
  • Provide administrative support to the Marketing team, including but not limited to: process move-in paperwork, assist with prospective resident tours if needed, order marketing collateral, etc.
  • Maintain the community resource information library, directory, and collateral, to route residents and/or their families to available services both in-house and in the general vicinity.
  • Observe community policies and procedures regarding resident and team member safety, attendance, timeliness, house rules, teamwork, and resident service.
  • Maintain professionalism and resident confidentiality at all times.
  • Adhere to all Infection Prevention, OSHA, fire, and safety regulations at all times, to ensure the safety and well-being of all residents and team members.
  • Perform all other duties as requested.

Educational Requirements:

  • Must possess a high school diploma or equivalent.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

  • Front Desk

    7 days ago

    Bethesda, Maryland, United States A+B Dental Care Full time $45,000 - $55,000 per year

    Front Desk Coordinator – Boutique Dental Practice. We are a high-end boutique dental office seeking a warm, friendly, and organized Front Desk Coordinator. The ideal candidate provides an exceptional first impression while managing scheduling, communication, and dental insurance needs.Responsibilities:Greet and check in/out patients with warmth and...

  • Front Desk Receptionist

    20 hours ago

    Bethesda, Maryland, United States DARCARS Automotive Group Full time

    DARCARS Automotive Group is now hiring a Front Desk ReceptionistAs a Front Desk Receptionist, you serve as the first point of contact for the company, representing our brand with professionalism, warmth, and courtesy at all times. You will greet visitors upon arrival, direct them to the appropriate departments in accordance with company procedures, and...

  • Front Desk Concierge

    1 week ago

    Bethesda, Maryland, United States Classic Services Full time $35,200 per year

    Positions we are hiring forWeekend Availability :Sunday Night - Monday Night1 am to 9 amGreets all guests with a smile and pleasant acknowledgmentPromote and maintain confidentiality at all timesPackage Management - Incoming Out going MailProvide exceptional customer service; maintain courtesy and be professional at all times.Assists guest awareness of any...

  • Overnight Concierge

    1 week ago

    Bethesda, Maryland, United States Bozzuto Full time $48,000 - $50,000

    At Bozzuto, every team member shares a deep commitment to doing good for those around us. We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it's the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients,...

  • Full Time Concierge

    7 days ago

    Bethesda, Maryland, United States Planned Companies Full time $40,000 - $60,000 per year

    Planned Companies –Concierge – Job DescriptionLocation: Bethesda, MDSchedule: Full Time: Monday/Tuesday 12AM-8AM Friday/Saturday 4PM-12AMPay Rate: 20.00SummaryPlanned Companies' clients realize welcoming tenants, guests and vendors is as important as how the property is kept presentable and safe. To provide this, Planned Lifestyle Services (PLS) is...

  • Concierge

    3 days ago

    Bethesda, Maryland, United States New CHG US Holdings LLC Full time

    WHY YOU'LL LOVE WHAT YOU DO AT PLANTA:Medical, Dental, Vision & Life Insurance offered for PLANTA employees.Work/life balance is a priority — annual PTO starts 90 days  after date of employment.No limit on referral bonuses for sending Leadership and Team Members our way, paid after 180 days of successful employment.50% off delicious plant-powered food at...

  • Front Desk Coordinator I

    1 week ago

    Bethesda, Maryland, United States Smile Doctors Full time $20 - $23

    The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize...

  • Assistant Front Office Manager

    1 week ago

    Bethesda, Maryland, United States Hyatt Full time $60,000 - $90,000 per year

    Opportunity: Assistant Front Office ManagerAssist in overseeing front office operations to include supervising front office personal in accordance with established guest service and sustainability standards.Potential Career PathFront Office Manager – Rooms Division Manager – Assistant General ManagerEssential Job FunctionsInterview, select, train,...

  • Front Desk Receptionist/Cashier

    2 weeks ago

    Bethesda, Maryland, United States Ourisman Automotive Group Full time

    About usOurisman Honda Bethesda is a large business in Bethesda, MD. We are professional and agile.Our work environment includes:Modern office settingGrowth opportunitiesLively atmosphereWe are looking for a Customer Service Associate / Cashier to join our team. The successful candidate will be responsible for providing excellent customer service, processing...

  • Medical Technician

    1 week ago

    Bethesda, Maryland, United States The Henry M. Jackson Foundation for the Advancement of Military Medicine Full time $40,000 - $80,000 per year

    Join the HJF TeamThe Henry M. Jackson Foundation for the Advancement of Military Medicine (HJF) is a nonprofit organization dedicated to advancing military medicine. We serve military, medical, academic and government clients by administering, managing and supporting preeminent scientific programs that benefit members of the armed forces and civilians alike....