Telephonic Case Manager RN

1 week ago

Atlanta, Georgia, United States Optum Full time

Telephonic Case Manager RN — Hybrid (Atlanta, GA)

$5,000 Sign-On Bonus for External Candidates

Guide members to the right care—without bedside shifts.
At
Optum
, you'll use your RN expertise to coordinate care by phone, close gaps in treatment plans, and support safe transitions after discharge. Join a collaborative team, grow your career with robust development opportunities, and make a measurable impact at scale.

Why you'll love this role

  • Purpose with scale:
    Help members navigate treatment plans and access essential resources.
  • Hybrid flexibility:
    Train onsite, then work from home with occasional onsite meetings in Sandy Springs (Atlanta).
  • Team collaboration:
    Consult with Medical Directors on complex cases and partner across disciplines.
  • Growth & benefits:
    Competitive pay; medical, dental, vision; incentive programs; equity stock purchase; and 401(k) contribution (eligibility rules apply).

Schedule & Work Setting

  • Training:
    Mon–Fri, 9:00 a.m.–6:00 p.m. ET (3 weeks)
  • After training:
    5 days/week, 11:30 a.m.–9:00 p.m. ET
  • Business hours:
    9:00 a.m.–9:00 p.m. ET
  • Hybrid:
    Work from home + occasional onsite meetings at Sandy Springs (Atlanta), GA
  • Home setup:
    Quiet workspace and secure high‑speed internet (cable/DSL)

What you'll do

  • Assess member health status via inbound/outbound calls
  • Identify and address care gaps, coordinate services and resources
  • Educate on disease processes and self‑management
  • Encourage healthy lifestyle changes and plan adherence
  • Collaborate with Medical Directors on complex cases
  • Conduct post‑discharge follow‑ups to ensure timely care
  • Document assessments, education, and outcomes

What you'll bring

Required

  • Active, unrestricted
    Georgia RN
    license
  • Willing to obtain multi‑state/compact licensure within
    60 days of hire
  • 3+ years
    RN experience (hospital/acute/direct care)
    or
    telephonic case management (payer)
  • Proficient with Word, Outlook, Excel, and web navigation; accurate data entry
  • Ability to attend onsite meetings in Sandy Springs (Atlanta), GA as needed

Preferred

  • BSN
    ,
    CCM
  • Med/Surg, Home Health, Diabetes, Cardiac, or ER experience
  • Managed care and/or discharge planning experience
  • Chronic disease management across age groups

Compensation & Benefits

  • Salary:
    $58,800–$105,000
    annually (full‑time)
  • Sign‑On Bonus:
    $5,000
    for external candidates (eligibility and terms apply)
  • Pay factors include local labor markets, education, experience, and certifications
  • Benefits include comprehensive health coverage, incentive and recognition programs, equity stock purchase, and
    401(k) contribution
    (eligibility requirements apply)
  • We comply with all applicable
    minimum wage laws

EEO & Workplace

  • Optum
    is an Equal Employment Opportunity/Affirmative Action employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
  • Drugfree workplace:
    Candidates must pass a drug test before beginning employment.

Ready to make an impact? Apply today and start
Caring. Connecting. Growing together.

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