Senior Client Solutions Architect Associate

14 minutes ago

Jersey City, New Jersey, United States JPMorgan Chase & Co. Full time
Description

Be the catalyst at the intersection of technology and sales to tailor cutting-edge products that fit client challenges. 

As a Senior Client Solutions Architect Associate in Embedded Payment's, you contribute significantly to a team that innovates and supports the sales process in architecting comprehensive product solutions for clients with complex challenges. Draw on client feedback and support the channeling, modification, and technical design and adaptation of large-scale solutions. You will work closely with our Product, Sales, and Technology teams to support the sales process and contribute to the architecture of comprehensive product solutions for clients with complex payment challenges.

Job responsibilities
  • Executes the configuration and modification of the firm's existing products and solutions, often in partnership with Technology, to fit complex client use cases
  • Develops training and collateral to support the Sales team
  • Oversees the aggregation and analysis of relevant client and market data to support the Solutions team in delivering impactful solutions
  • Engages with technical roles on the client team to field and answer product queries 
  • Supports the JPMorgan Embedded Payments team by defining customer strategy, identifying new opportunities, and accelerating solution adoption
  • Develops expertise in Embedded Payment solutions to translate client needs and industry trends into technical requirements for SaaS platforms, Marketplaces, and Fintechs
  • Acquires knowledge of U.S. regulatory frameworks to support diverse customer needs, focusing on continuous learning and development


Required qualifications, capabilities, and skills
  • 3+ years of experience or equivalent expertise working across a broad set of related products
  • Proficient technical knowledge of the cluster of products and exposure to the sales cycle
  • Experience working with clients in a technology field and interfacing with engineers
  • Demonstrated prior experience working in a highly matrixed and complex organization
  • Experience in supporting the technical design of products or technology applications


Preferred qualifications, capabilities, and skills
  • Experience with payment rails like ACH, RTP, Wires, and Push-to-debit
  • Experience in supporting sales with pricing, pipeline planning, and account planning
  • Ability to read and understand API documentation to assist with client integration question

     

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