Medical Receptionist

4 days ago

Winter Haven, Florida, United States Highlands Advanced Rheumatology Full time

Job Overview

We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for providing exceptional patient service while managing the front desk operations in a fast-paced medical environment. This role requires proficiency in medical terminology, scheduling, and administrative support to ensure smooth clinic operations.

Responsibilities

  • Greet patients and visitors warmly, ensuring a positive first impression.
  • Manage patient scheduling, including appointments and follow-ups using EHR systems such as ,NextGEN/TSI,Epic, Meditech, or eClinicalWorks.
  • Handle incoming calls on multi-line phone systems with professionalism and courtesy.
  • Verify insurance information and assist with medical billing processes, including CPT and ICD coding (ICD-9 and ICD-10).
  • Maintain accurate medical records and documentation review in compliance with HIPAA regulations.
  • Process medical collections and manage patient inquiries regarding billing or insurance issues.
  • Assist in the preparation of care plans and coordinate with healthcare providers as necessary.
  • Utilize Microsoft Office for clerical tasks such as filing, typing, and maintaining office organization.
  • Provide administrative support to the medical office, ensuring efficient operation of front desk activities.
  • Foster a collaborative environment with clinic staff to enhance patient service delivery.

Qualifications

  • Previous experience as a Medical Receptionist or in a similar role within a medical or specialty office is preferred.
  • Familiarity with EMR systems such as NextGEN/TSI, Eaglesoft, or Dentrix is advantageous.
  • Strong understanding of medical terminology, health information management, and insurance verification processes.
  • Bilingual candidates are strongly encouraged to apply to enhance communication with diverse patient populations.
  • Excellent computer skills with proficiency in typing (10 key typing) and using Microsoft Office applications.
  • Strong organizational skills with attention to detail for accurate documentation and record keeping.
  • Exceptional customer service skills with the ability to handle sensitive situations professionally.
  • Experience in clinic or hospital settings is preferred. Join our team where you can make a difference in the lives of patients while advancing your career in the healthcare field. We look forward to welcoming a new member who is committed to providing outstanding service.

Job Type: Full-time

Pay: $ $16.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Bereavement leave
  • Dental insurance
  • Employee discount
  • On-the-job training
  • Paid sick time
  • Paid time off
  • Vision insurance

Work Location: In person

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