Accounts Receivable Supervisor

Building the people that build the world.
With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.

This is a position with The Marley Company, a parent company which provides administrative support to the SPX Enterprises HVAC Heating businesses (such as WM Technologies, LLC, Marley Engineered Products, LLC, Patterson-Kelley, LLC) and includes all Weil-McLain branded products.

Position Summary
The Accounts Receivable (AR) Supervisor is responsible for managing and maintaining the company's accounts receivable operations to ensure timely collections, accurate cash application, and effective resolution of customer deductions and chargebacks. This position supervises the AR Analyst, oversees all AR processes, and serves as a hands-on lead and back-up for critical AR and cash application tasks as needed. The AR Supervisor works closely with Customer Service, Sales and Finance teams to maintain strong customer relationships and achieve organizational cash flow objectives.

Key Responsibilities

• Supervise the daily activities of the Accounts Receivable and Cash Application functions, providing direction, training, and performance feedback to the AR Analyst.
• Oversee customer account management, ensuring timely collection of outstanding balances and resolution of payment discrepancies.
• Monitor AR aging, drive collection strategies to meet DSO targets, and manage customer credit risk.
• Review and approve customer credit limits, ensuring compliance with company credit policies.
• Partner with Customer Service to resolve customer deductions, chargebacks, and disputes in a timely and equitable manner.
• Review and follow up on pending chargebacks, deductions, and credit balances in coordination with Customer Service.
• Prepare and analyze monthly AR aging reports and collection performance metrics.

Cash Application and Treasury Activities

• Oversee the automated and manual cash application processes, ensuring timely and accurate posting of customer payments.
• Review and post payments using the Bank of America iRec system to JD Edwards ERP
• Manage remote deposit activities (check scanning) and maintain related documentation.
• Reconcile month-end cash accounts and ensure journal entries (JEs) are accurately recorded for merchant and analysis fees, credit balance reclasses, and other adjustments.
• Provide back-up support to the AR Analyst for cash application, statement preparation, and other transactional activities during absences or peak periods.
• Perform weekly bank uploads for AP runs

Collections and Customer Relations

• Ensure prompt follow-up on past-due accounts and maintain proactive communication with key customers to expedite collections.
• Handle direct follow-up with strategic accounts, providing invoice-level updates and correspondence on aging items.
• Coordinate with the third-party collections vendor to monitor performance and escalate issues as needed.
• Maintain a database of customer financial contacts and ensure all interactions are professional, diplomatic, and solution-oriented.
• Prepare and send monthly customer statements through JDE (Weil-McLain, Patterson-Kelley, etc.) and track responses to outstanding balances.

Financial Reporting and Forecasting

• Prepare and distribute weekly and monthly AR reports, highlighting aging trends, cash receipts, and collection status.
• Forecast cash collections weekly, identifying potential risks and variances to plan.
• Perform monthly account reconciliations and prepare supporting schedules for month-end closing.
• Calculate and record month-end journal entries, including bad debt and cash discount reserve adjustments.

Compliance

• Ensure compliance with internal controls, Sarbanes-Oxley requirements, and corporate accounting policies.
• Support external and internal audits through accurate documentation and timely responses to inquiries.
• Participate in new customer vetting, customer master data approvals, and credit reviews to mitigate risk exposure.

Education And Experience

• Associate's degree in Business, Accounting, or Finance
• Minimum of 5 years of progressive experience in Accounts Receivable and collections.
• Prior supervisory or team lead experience required.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Experience with JD Edwards (JDE) ERP preferred.

Skills And Abilities

• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication abilities.
• Demonstrated judgment, diplomacy, and fairness in managing customer relationships.
• Ability to work independently with minimal supervision and manage multiple priorities under deadlines.
• Capable of coaching, mentoring, and developing team members.
• Proactive, detail-oriented, and able to identify process enhancements.
• Comfortable handling high-volume customer interaction, including phone and email communication.

Work Environment

• Hybrid schedule
• Shared services environment requiring collaboration across multiple business units.

We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. As required by law in this state, the estimated salary range for this position is $69,200-$83,500 and represents our good faith estimate as to what our ideal candidates are likely to expect. We tailor our offers within the range based on organizational needs, internal equity, market data, geographic zone, and the selected candidate's experience, education, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process. At SPX, it is not common for individuals to be hired at the higher end of the range, and compensation decisions depend on a variety of factors. This position is eligible to participate in a discretionary bonus, subject to the rules governing the plan. SPX offers a variety of benefits, including health benefits, 401K retirement with a company match, and paid time off. More information about our benefits can be found on the "Rewards and Benefits" section of our career page.

How We Live Our Culture
Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads.

What benefits do we offer?
We know that the well-being of our employees is integral. Our benefits include:

• Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
• Competitive health insurance plans and 401(k) match, with benefits starting day one
• Competitive and performance-based compensation packages and bonus plans
• Educational assistance, leadership development programs, and recognition programs

Our commitment to embrace diversity to build a culture of inclusion
We value different backgrounds, experiences, and voices, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential.

We are an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.