Warehouse Technician

Job Description

At Pilot John International (PJi), our Warehouse Technicians are the backbone of our logistics operations — ensuring that every aviation part and supply moves through our facility safely, efficiently, and with precision. This role is perfect for someone who thrives in a fast-paced environment, enjoys hands-on work, and takes pride in maintaining accuracy and organization. As part of a dynamic team supporting the aviation industry, you'll help keep aircraft flying by ensuring that every shipment and delivery is handled with care and expertise. If you're a motivated problem-solver who values teamwork, safety, and excellence, this is your opportunity to join a growing company that's committed to innovation and customer satisfaction.

Comprehensive onsite training will be provided at the start to ensure you're fully up to speed on our procedures, safety standards, and operational systems from day one.

Job Requirements

OVERALL RESPONSIBILITIES

• Drives a culture of "Do It Safe, Do It Right the First Time" with actions and words on a daily basis.
• Safely and efficiently performs assigned processes to meet the required daily logistics activities.
• Receive incoming shipments, verify quantities, and inspect for damage.
• Collaborate and communicate with sales, customer experience representatives, and others involved in the shipment and receipt of products about information related to the shipment.
• Maintain accurate inventory records through regular physical counts.
• Organize and label inventory items for easy access and retrieval
• Resolve discrepancies and communicate any issues regarding inventory to the appropriate parties.
• Handle return merchandise authorizations (RMA) efficiently and in compliance with company policies.
• Evaluate returned items for potential restocking or disposal.
• Successfully conducts and completes all assigned training.
• Oversees hazardous material storage areas, hazardous material documentation, equipment, and procedures.
• Prepares hazardous material shipments, including proper labeling of all hazardous materials.
• Understands and follows proper spills and emergency cleanup procedures.
• Safely operate company vehicles and equipment as needed.
• Build and assemble wooden crates, secure items for transport, and package materials in accordance with PJi and freight carrier standards to ensure safe and damage-free delivery.

LOGISTICS QUALIFICATIONS/SKILLS

Quick learner with the ability to handle multiple tasks simultaneously, maintain focus, and adapt to a variety of challenges

• Ability to conduct detailed procedures in a time-constrained environment
• Good written and verbal communication skills
• Strong sense of time organization and urgency
• Able to work independently and within a team

EDUCATION, KNOWLEDGE, EXPERIENCE

• High school diploma or higher
• 1+ years of relevant industry experience in logistics operations
• 1+ years of shipping, receiving, warehouse operations, inventory management, and import/export operations experience
• Experience filing International Maritime Organization (IMO), Automated Export System (AES), and Importer Security Filing (ISF) documents
• Proven record of processing shipments in accordance with DOT regulations and hazardous material labeling requirements
• Experience processing shipments using UPS and FedEx software
• Basic proficiency with MS Office Word, Excel, PowerPoint, or Google Docs, Sheets, and Slides
• Knowledge of 49 CFR, 15 CFR, Department of Transportation (DOT), International Air Transport Association (IATA), and International Maritime Dangerous Goods (IMDG) regulations preferred
• Skilled in basic carpentry and packaging techniques, including building wooden crates, securing freight, and preparing shipments to meet company and carrier standards.
• Prior global shipping management/customs clearance experience is highly desirable

BEHAVIOR

• Self-directed, self-starter
• High emotional quotient (i.e., empathy)
• Naturally curious
• Team-oriented
• Meticulous attention to detail
• Commitment to high-quality standards and meeting challenging deadlines
• Unquestionable ethical standards
• Adaptability and flexibility to work with diverse people and teams
• Quick learner
• Flexible and open to constructive criticism
• Adept at multitasking and handling many projects at once

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to use their hands to finger, handle, or feel, and talk or hear. The employee is required to stand and walk. The employee must be able to use power tools and saws. The position includes pallet and crate building. Employee must be able to lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties as assigned by their supervisor.

LOCATION

New Bern, NC

BACKGROUND CHECK AND DRUG SCREENING

All job offers will be contingent upon successful completion of a background check. In addition, PJi is a Drug Free Workplace where post-offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in PJi's employment policies.

EQUAL EMPLOYMENT OPPORTUNITY

Equal Employment Opportunity is both a fundamental principle and a core value of PJi. Employment at PJi is based upon personal capabilities and qualifications without discrimination due to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws - which is reflected in all of PJi's policies regarding hiring, training, promotions, transfers, salaries, and other forms of compensation.

PJi is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, please call or email and let us know the nature of your request and your contact information.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other related duties, as assigned by their supervisor.