Nursing Home Surveyor/Complaint Investigator

1 week ago

New York, New York, United States Island Peer Review Organization Full time

Become SMQT Certified- $3,000 sign-on bonus

Based in downtown New York City, this individual will assist the New York State Department of Health (NYSDOH), Office of Aging and Long-Term Care, Long Term care, with surveillance and investigation activities related to nursing homes (long term care). These activities are mandated to evaluate facility performance and monitor the quality of care and services provided.

The position is majority travel and will be onsite at facilities in Bronx, Kings, Richmond, Manhattan, and Queens counties. Mileage and accommodation reimbursement are provided as well as a monthly metrocard.

Non-travel days are based out of the NYSDOH New Rochelle office -OR- telecommuting, if approved.

QUALIFICATIONS:

  • Demonstrate strong interpersonal skills with the ability to facilitate positive customer satisfaction in situations that are adverse or in controversy.
  • Ability to successfully work independently with minimal supervision, as well as in a team environment.
  • Excellent written and verbal skills with the ability to communicate professionally with co-workers, supervisors, providers, medical and administrative personnel, and residents/patients.
  • Ability to translate collected information into a clear, concise, legal, and defensible document.
  • Excellent investigative and analytical skills.
  • Strong computer skills with working knowledge of Microsoft office products, and the ability to learn new programs.
  • Ability to obtain Surveyor Minimum Qualifications Test (SMQT) certification within 12 months of employment, required.
  • If approved to work remotely, must have secure internet that meets the speed required to perform all work duties, must have workspace that provides privacy for all work-related calls, and must be able to secure all work-related items when not in use.
  • Must have a valid driver's license & the ability to travel to on-site assignments, required

EDUCATION & EXPERIENCE:

  • Licensed Master Social Worker or Licensed Clinical Social Worker, required.

  • Two (2) years of experience in surveillance, OR

  • Two (2) years of clinical experience,required. LTC experience, strongly preferred.
  • Surveyor Minimum Qualification Test Certification, preferred.

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. The hourly range for this position is $ $45.00. Actual salary range and /or hourly rate depends on a variety of factors including experience, education, credentials, location, and budget.

The salary range and/or hourly rate listed does not include other forms of compensation or benefits.

IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or military status.

  • Job #25144 - Registered Dietitian - Nursing Home Surveyor/Complaint Investigator - New Rochelle, NY

    2 weeks ago

    New Rochelle, New York, United States GreenLife Healthcare Staffing Full time

    Registered Dietitian - Nursing Home Surveyor/Complaint Investigator - New Rochelle, NY (#25144)Minimum of 2 years clinical experience in a medical facility, preferably a nursing homeGreenlife Healthcare Staffing is currently seeking a Registered Dietitian - Nursing Home Surveyor/Complaint Investigator to fill an opening with a Review Company located in New...

  • RN Health Care Facility Surveyor

    2 weeks ago

    New York, New York, United States Greenlife Healthcare Staffing Full time

    RN Health Care Facility Surveyor - New York (#1169)Company-issued and company-paid Amex card for travel All travel expenses paid directly by the company Airline and hotel points accumulate for employee's personal use Employee discounts Impact Recruiting Solutions is currently seeking a RN Health Care Facility Surveyor to fill an opening with a Quality...

  • Complaints and Issues Specialist III

    1 week ago

    New York, New York, United States Centene Full time

    You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.Position Purpose: Processes and documents customer complaints and issues (I.e., grievances, appeals,...

  • RN Health Care Facility Surveyor

    2 weeks ago

    New Brunswick, New Jersey, United States Greenlife Healthcare Staffing Full time

    RN Health Care Facility Surveyor - New Jersey (#1167)Employee retirement plan (401k) with a generous match and immediate vesting Company-issued and company-paid Amex card for travel All travel expenses paid directly by the company Company-paid tax-free Health Savings Account (HSA) CMS's Long-Term Care Basic Training and SMQT certification are required Impact...

  • Compliance Analyst, Complaints

    3 days ago

    New York, New York, United States Current Full time

    CONSUMER COMPLIANCE ANALYST (COMPLAINTS)Current is a leading consumer fintech platform transforming financial access for everyday Americans with over five million members. We provide access to financial solutions that seamlessly work together to solve the needs of our members and enable all Americans to build better financial futures. Based in NYC, our...

  • Fire Investigator

    2 weeks ago

    New York, New York, United States Alpine Intel Full time

    Are you looking for a company who believes in world-class employee culture and focuses on growing YOU professionally? Welcome to National Fire Experts, a leader in the property insurance intelligence industry. We are currently seeking a Part-Time Fire Investigator to join our growing team in New York City, NY.    The Fire Investigator is...

  • FT Private Investigator

    2 weeks ago

    New York, New York, United States Delta Group Full time

    Delta Group is a privately held, national investigative firm established in 1983 and headquartered in Buford, Georgia. As pioneers of unmanned surveillance technology, Delta Group's eRemote technology is an industry recognized product that continues to evolve and produce game-changing results. With more than 500 direct employees nationwide, our domestic...

  • Senior BSA Investigator

    3 days ago

    New York, New York, United States Municipal Credit Union Full time

    About MCU:At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals....

  • Analyst-Compliance AML Investigations

    6 days ago

    New York, New York, United States American Express Full time

    At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills,...

  • Health Home Care Manager

    2 weeks ago

    New York, New York, United States Together for Youth Full time $22 - $24

    Job Details Job Location: Amsterdam, NY 12010 Position Type: Full-Time Salary Range: $ $24.04 Hourly Travel Percentage: Up to 50% Job Shift: DayThe Children Health Home Care Manager is responsible for core services of health home care management including comprehensive care management, care coordination and health promotion, comprehensive transitional...