Director of Emergency Services

Director of Emergency Services - Austin, TX

Full-Time Leadership | Monday-Friday Days, No Weekends | $130,000-$170,000 Annual Salary % Bonus | $15K-$25K Relocation

Overview

Lead comprehensive emergency services at a 368-bed acute care facility in South Austin, Texas (expanding to 500 beds with new tower construction), featuring Level II Trauma Center designation with pursuit of Level I status by 2027. This Director of Emergency Services role oversees 130 FTEs across main campus 45-bed ED plus 3 freestanding emergency rooms (building 4th FSER and satellite hospital) with 220 average daily visits range). The facility offers nationally accredited oncology program with adult Transplant and Cellular Therapy, advanced cardiac/stroke/orthopedic programs, robotic surgery institute, maternity services, and comprehensive subspecialties. The position reports to Administrative Director Emergency Services with direct oversight of 1 main ER manager plus CNCs and 2 managers for FSERs. Austin provides vibrant culture, live music capital atmosphere, tech industry growth, outdoor recreation, excellent dining, and no state income tax.

Responsibilities

• Ensure high-quality, patient-centered emergency care through oversight of function and staffing across main ED and 3 freestanding emergency rooms with expansion planning.
• Cultivate superior clinical identity by implementing evidence-based practices advancing patient safety and quality outcomes in Level II Trauma environment.
• Manage clinical practice variation to improve efficiency, effectiveness, and cost while ensuring accountability and transparency across 130 FTEs.
• Stay abreast of benchmarks, accreditations, and designations while pursuing Level I Trauma Center designation by 2027.
• Develop and implement policies ensuring compliance with Joint Commission, CMS, and state regulatory standards for emergency services.
• Ensure efficient patient throughput delivering high-quality care through volume forecasting (220 daily average), patient flow coordination, and admission/discharge planning.
• Develop care coordination policies promoting improved quality, safety, and efficiency while fostering interdisciplinary collaboration across departments.
• Direct nursing practice and unit operations across 45-bed main ED plus 70 total treatment spaces and multiple freestanding locations.
• Ensure equipment maintenance performed regularly according to regulatory and accreditation standards across all emergency sites.
• Provide leadership executing strategic roadmap enhancing patient experience and achieving optimal outcomes across emergency services network.
• Leverage feedback mechanisms to benchmark performance and implement strategies elevating patient satisfaction and service delivery.
• Collaborate with subject matter experts and leaders to ensure compliance with evidence-based practices enhancing patient experience.
• Oversee expansion projects including 4th freestanding ER and satellite hospital development under Administrative Director guidance.
• Manage budget, staffing models, and resource allocation across multi-site emergency operations with growing volume and complexity.
• Foster culture inspiring commitment to organizational vision while ensuring employees are recognized, valued, and supported.

Qualifications

Required:

• Bachelor of Science in Nursing (BSN) from accredited program (required)
• Current Texas RN license in good standing or active multi-state compact license
• Minimum 3 years of Director of Emergency Department experience in acute care setting
• Minimum 1 year of applicable leadership experience
• Demonstrated expertise in high-volume emergency operations, Level II Trauma, and multi-site management
• Strong leadership, strategic planning, and financial management skills
• Experience with emergency services expansion and facility development

Preferred:

• Master of Science in Nursing (MSN) or Healthcare Administration degree
• Experience managing 200+ daily ED visits across multiple sites
• Background pursuing Level I Trauma Center designation
• CEN (Certified Emergency Nurse) or emergency leadership certification
• Experience with Meditech EMR system

Compensation & Benefits

• Annual Salary: $130,000-$170,000 based on experience
• Annual Bonus: 17.5%-26.25% of base salary
• Relocation Assistance: $15K lump sum + $10K household goods (homeowners) OR $10K lump sum + $5K household goods (renters)
• Comprehensive health, dental, and vision insurance
• 401(k) with employer match
• Paid time off and paid holidays
• Tuition reimbursement and continuing education support
• Professional development and leadership training

Ideal For

Accomplished emergency services leaders ready to direct multi-site operations at a Level II Trauma Center pursuing Level I designation. Perfect for directors who excel at strategic expansion, high-volume trauma operations, and building elite emergency teams in one of America's fastest-growing cities.

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Director of Emergency Services in Austin, TX at Level II Trauma Center. Lead multi-site ED operations with competitive salary, bonus, relocation, and expansion growth.