Community Manager
1 week ago
We're looking for a Community Manager to design, launch, and scale an IRL+online events program for Mercor's expert community. You'll own everything from networking events, hackathons, and large-scale summits, starting in the U.S. and expanding worldwide. This is a highly cross-functional, external-facing role for a builder who loves operations, community, and the craft of high-caliber experiences.
What you'll do
- Own the end-to-end events engine: strategy, budgets, timelines, venues, vendor/AV, run-of-show, contingency plans, and post-mortems.
- Program design: craft formats for different expert segments (ex. clinicians vs. AI researchers vs. legal specialists).
- Community building at scale: create playbooks, host kits, and an ambassador program that empowers experts to run meetups under Mercor's brand.
- Marketing and growth: drive audience development, landing pages, email/SMS, social, partnerships, and press opportunities to fill rooms with the right audience.
- Content and storytelling: recruit speakers, moderate sessions, and turn events into reusable content — highlight reels, quotes, and case studies.
- Cross-functional collaboration: partner with Product and Engineering on demos and launches, and with our Events lead and Ops on logistics and scale.
- Partner ecosystem: build relationships with universities, professional societies, conferences, and labs for co-hosted programming.
About you
- Operator at heart: you've run complex, large-scale events and can move from venue contracts to speaker prep without dropping details.
- Community-first: high EQ, excellent communication, comfortable on stage and one-to-one.
- Tech and AI fluent: experience in a technology environment and up-to-date on AI trends.
- Marketing savvy: hands-on with campaign planning, social media marketing, and brand consistency.
- Analytical: you define success up front, track metrics, and iterate based on data.
- Self-starter: you've built something from zero — a company, a club, a conference, or a creator community.
- Education: Bachelor's degree preferred. Top-tier university a plus; or a degree in Business, Economics, Advertising, Marketing Analytics, or similar.
Bonus points
- Experience engaging professional audiences like physicians, lawyers, researchers, or senior engineers or academia like PhD and Master's students.
- An existing online or IRL audience.
- Comfortable on stage or on camera.
- Familiarity with tools like Circle, Airtable, Notion, Figma, Eventbrite/Luma/Splash, HubSpot/Marketo, and dashboarding tools.
- We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.
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