Alterations Academy

What This Position is All About

Under direction from the Alteration Manager, the master sewer is responsible for producing high quality altered merchandise within established time frame standards while providing customer service, establishing and helping to maintain customer relationships and working effectively with other team members within the store.

Who You Are:

• A towering strength at winning over an audience with their perspective
• A proven thought leader with a quantifiable track record of success in delivering results within a large complex organization
• You get things done by engaging in high level teamwork and flexing your interpersonal skills
• Generates a variety of approaches to problem solving including new and novel ideas

You Also Have:

• Minimum 1 years basic sewing/tailoring experience in high-end merchandise
• Ability to perform basic alterations on wide range of garments
• Pressing and spotting skills.
• Knowledge of Alterations industry including fabrication and styling of luxury merchandise
• Be open to learning and developing new skills and processes.
• High school graduate or equivalent preferred.

As The ROLE, You Will:

• Model all Saks Fifth Avenue Customer Service Principles.
• Focus on achieving and exceeding individual performance and productivity goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
• Follow all Saks Fifth Avenue policies and procedures.
• Follow all alteration workroom policies and procedures.
• Ability to utilize expertise to make garment construction decisions during the alteration process.
• Focus on all efforts on providing an exceptional customer experience.
• Maintain a clean and safe work environment.
• Support company/store and department initiatives
• Ensure highest quality of altered garments
• Ad hoc responsibilities as needed

Your Life and Career at SFA:

• Be a part of a team of disruptors focused on stores and redefining the luxury experience.
• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
• A culture that promotes a healthy, fulfilling work/life balance
• Benefits package for all eligible full-time Associates (including medical, vision and dental)
• An amazing Associate discount

Salary and Other Compensation:

The starting hourly rate for this position is between $ per hour.  Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Thank you for your interest in SFA. We look forward to reviewing your application.

 SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.