Bistro (Restaurant) Server
5 days ago
←Back to all jobs at Courtyard by Marriott - Auburn, RAM Hotels
Bistro (Restaurant) Server
Who
Are We?
RAM Hotels – a dynamic, thriving, innovative hotel
management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and
steadfastly taken our place as a leader in the hospitality industry of
corporate America; while serving some of the most well-known midscale hotel
brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while
continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than
simply switch companies to advance your career, you become part of the RAM
Hotels family
POSITION: Bistro Server
JOB
SUMMARY
Are you friendly and enjoy
"rolling out the red carpet†to guests?
Do you enjoy creating stellar guest experiences? Are you a team player that is energetic,
friendly, and professional? Do you enjoy
working in a fast-paced environment with the ability to deliver excellent
customer service? The server provides
excellent customer service, while preparing food and drinks to our guests,
while maintaining brand standards. This
role maintains a clean and safe work environment, while adhering to food safety
guidelines. The server property operates
the point of sales system and acts as concierge for guests looking for details
on the local area, such as night life, entertainment, etc. If you enjoy anticipating the needs of guests
to create that stellar guest experience – this job is for you
JOB RESPONSIBILITIES
- Consistently
offer professional, friendly, and attentive service to guests; anticipate
guests needs and answer questions that the guests may have pertaining to
their visit with us; respond promptly; be familiar with property location,
property amenities, as well as local attractions and activities to answer
guests' inquiries; resolve guests' complaints to ensure guests
satisfaction - Complete all
required brand specific training as directed by Restaurant Manager;
complete all required health and safety training; adhere to all property
specific brand standards; knowledge of fire alarm and evacuation
procedures - Operate the
point of sale system, prepare food and beverage while complying with brand
standards, serve guests in accordance with federal, state, and local
laws. Always maintain a clean and
well stocked workspace. - Perform other tasks as necessary or
required to meet or exceed guest satisfaction
PROFESSIONAL EXPERIENCE
·
Preferably 6 months experience in Food and
Beverage service
·
Excellent
customer service skills
INDUSTRY EXPERIENCE
·
Previous
experience in the hospitality industry (preferred)
REQUIRED SKILLS
- Must have excellent customer service
skills and a stable work history - Must be able to work entire shift on
feet at a quick pace - Must be flexible to work any shift as
needed to include weekends - Knowledge
of basic drink recipes - Knowledge
of bar equipment - Knowledge
of safety rules for kitchen equipment - Ability
to lift 50 lbs - Ability
to work in a high pace and hot environment - Stand
and walk for long periods of time
ESSENTIAL SKILLS
- Ability
to express compassion while remaining composed; ability to remain calm and
focused while working under pressure - Promote
the property by demonstrating a "top-notch†attitude toward our guests which
includes anticipating the guests needs – be proactive - Ensure
that you are always a positive representation of the property; embrace and
respect diversity and multi-cultural environments
BENEFITS
RAM Hotels hires the best
people, we work extremely hard to provide benefits that make work-life balance
that much more enjoyable. As a leader in
the hospitality industry, we promote advancement opportunities, we offer our
eligible employees comprehensive health benefit packages for you and your
family, vacation time, quarterly bonuses, and other additional perks being an
employee of RAM Hotels.
RAM Hotels is
an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration
for employment without regard to race, color, religion, sex, national origin,
disability, or protected veteran status.
Please visit our careers page to see more job opportunities
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