Director of Operations

18 hours ago


Cincinnati, Ohio, United States Curiosity Full time

We're Curiosity. An independent creative solutions agency in Cincinnati that lives and breathes the power of being strategically curious. We ask insightful questions to uncover surprising perspectives. Because in a world with no definitive answers, the more curious you are, the more solutions you reveal.

Curiosity fuels brands with fascination. But for Activation, this mission is even sharper. We are the spark that brings ideas to life. Our job is to find the most fascinating, effective, and authentic ways for a brand to intersect with people's lives.

About the Role

We're looking for a Director of Operations to lead the operational engine of our full-service agency. This role connects our teams, systems, and processes to drive efficiency, quality, and growth.

As a strategic and hands-on operator, the Director manages a defined book of business, serving as the operational backbone that supports creative, media, and strategy teams. Partnering closely with the EVP of Operations, this role ensures the agency's systems, workflows, and people are optimized to deliver outstanding client work efficiently and profitably - enabling creative excellence at scale.

What You'll Do

Lead Operations for a Book of Business: Oversee workflow, resourcing, and profitability for an assigned client portfolio.

Optimize Agency Processes: Build and refine standardized systems for project management, resourcing, and delivery.

Manage Resourcing & Capacity: Balance workloads, forecast staffing needs, and maximize team utilization.

Oversee Vendors & Compliance Management: Maintain vendor relationships, contracts, and compliance documentation.

Drive Financial Accountability: Partner with Account and Finance teams to monitor scopes, budgets, and operational efficiency.

- Champion Continuous Improvement: Identify bottlenecks, streamline workflows, and elevate operational performance.

Lead Pricing and Product evolution: A leader for new business proposals and agency product and pricing.

What You Bring

10+ years of agency experience in operations, project management, or production management.

5+ years in a senior operational role within a full-service creative or media agency.

Proven success managing a book of business — balancing people, process, and profit.

Hands-on experience with agency systems (Workfront, , Asana, or similar).

Strong financial, vendor, and compliance management acumen.

Collaborative leadership style and excellent communication skills.

Who You Are
  • A strategic operator who thrives in fast-paced, flexible, creative environments.
  • Known for calm leadership, clear communication, and accountability.
  • Passionate about building systems that empower people and improve performance.
  • Excited to help shape how a growing agency scales smartly.
  • Strength in the following:
    • Negotiating
  • Composure
  • Conflict Management
  • Innovation and Change Management
  • Managerial Courage
  • Dealing with Ambiguity
  • Managing through systems
  • Portfolio management
  • Understanding of Others and the strengths they bring
  • Self Starter and Personal Learning
  • Understanding business needs for clients, applying solutions
  • Leading New Business proposals and pitch processes

  • Operations Director

    3 days ago


    Cincinnati, Ohio, United States Corporate Cleaning Systems Full time $75,000 - $90,000 per year

    Job Summary: The Operations Director will oversee a number of significant projects and manage a team of supervisors and hourly employees with a focus on quality, process and systems compliance and total client satisfaction. This position requires humble yet inspirational leadership and presents a wide array of challenges that will drive professional...


  • Cincinnati, Ohio, United States Lynx EMS Full time

    Job Address:10123 Alliance Road, Suite 340 Blue Ash, OH 45242EMS, Regional Director of Operations, OhioIn conjunction with some of the areas most advanced physicians and clinical teams, Lynx EMS offers high quality medical transport in a safe, growing environment. As an outgrowth of the NewVista brand, Lynx works closely with hospitals, nursing homes, and...


  • Cincinnati, Ohio, United States TriHealth Rehabilitation Hospital Full time $90,000 - $120,000 per year

    OverviewTriHealth Rehabilitation Hospital - Cincinnati, Ohio(A joint venture with Select Medical & TriHealth)Director of Plant OperationsWhy work for TriHealth Rehab Hospital? We are committed to your growth and successOur mission is to provide an exceptional patient care experience that promotes healing and recovery in a compassionate environment. Each...


  • Cincinnati, Ohio, United States SSA Group Full time

    SSA Group at Cincinnati Zoo is looking for a talented Director of Food Service Operations to join our teamAll applications should be submitted within 7-days following posting of the job; applications will be prioritized based upon time submitted and may not be reviewed beyond this time. The employer reserves the right to shorten or expand this timeframe as...


  • Cincinnati, Ohio, United States Girl Scouts of the USA Full time $80,000 - $90,000 per year

    Director, Information Systems & Data OperationsCouncil-Wide Role: Must be based out of Cincinnati or DaytonGirl Scouts of Western Ohio is seeking a dedicated Director, Information Systems & Data Operations to join our team The Director, Information Systems & Data Operations is an essential part of our data team and will oversee and be responsible for...


  • Cincinnati, Ohio, United States University Of Cincinnati Full time

    Current UC employees must apply internally via SuccessFactorsNext Lives at the University of CincinnatiFounded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 53,000 students, 12,000 faculty and staff, and over 350,000 living alumni, UC, a Carnegie 1 institution, combines research...


  • Cincinnati, Ohio, United States University of Cincinnati Foundation Full time $130,000 - $150,000 per year

    At the University of Cincinnati Foundation, we commit ourselves to providing a place where everyone belongs. We care deeply about those in our community, while also taking care to nurture new relationships. We have the courage to dream big, drive excellence and uphold integrity in our work.StructureThe Senior Director, Corporate Relations, is an exempt...


  • Cincinnati, Ohio, United States University Of Cincinnati Full time

    Current UC employees must apply internally via SuccessFactorsNext Lives at the University of CincinnatiFounded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research...


  • Cincinnati, Ohio, United States Heritage Skilled Care Full time $70,000 - $85,000 per year

    100+bed SNF located in Cincinnati, OH is seeking an experienced Director of Dining Services.The primary responsibility of the Director of Dining Services includes establishing and maintaining all standards of quality and productivity within the Dietary Department that enhances the quality of life for those residents entrusted to our care.Job Responsibilities...

  • Executive Director

    5 days ago


    Cincinnati, Ohio, United States Cincinnati Youth Choir Full time $720,000 - $1,024,000 per year

    Position Summary:The Executive Director (ED) of the Cincinnati Youth Choir (CYC) is a visionary and strategic leader responsible for overseeing the organization's financial sustainability, operational excellence, community engagement, and mission alignment. The ED works in close collaboration with the Board of Directors, Managing Director, and program staff...