Transitional Housing Case Manager

Job Title: Transitional Housing Case Manager

Location: Minot, ND

Reports to: Transitional Housing Program Manager

Supervises: Mentors/Support Staff

Agency Overview:

Youthworks is a 501(c)3 non-profit providing youth and family services throughout North Dakota since 1986. As a runaway and homeless youth program in the state of ND, Youthworks provides support services to youth and their families helping to meet goals for strong, healthy relationships. Offices are located in Fargo, Minot, Grand Forks, and Bismarck with services extending to the surrounding counties. Youthworks focus and expertise is working with homeless, runaway, trafficked and struggling teens as well as parents and young adults 24 years of age and under. Our programs are founded on the principles of trauma-informed care, positive youth development, and a harm reduction approach to assist youth in reaching their potential and living a successful life. Our services include street outreach, transitional housing for young adults and young parents, anti-trafficking programs, basic center and youth shelters, cultural programming, out of school suspension, and juvenile diversion programs.

The youth and families served at Youthworks come from a variety of backgrounds, and we strive to be a safe community for all youth regardless of race, ethnicity, national origin, religion class, educational background, sexual orientation, gender identity, or ability status.

Job Summary:

Youth in the Transitional Housing Program often experience many years of homelessness or unstable housing, mental health concerns, substance use, medical conditions, adverse childhood experience, lacking positive connections to the community, struggling with social and emotional well-being and have limited experience with living independently. The Transitional housing team takes a harm-reduction and housing first approach as they use the principals of positive youth development and trauma informed care to help young people find ways to successfully establish stability, secure permanent connections, have social and emotional well-being, and obtain employment and educational achievement.

The Transitional Housing Case Manager will provide supportive case management services to youth who are experiencing homelessness. The case manager, along with youth, will conduct assessments which will inform the creation an Individual Service Plan. This plan will be used to set goals to help ensure housing stability. Other duties include community referrals, creating connections to resources, advocacy, and independent living skills instruction. The case manager will also assist other program staff with the management and operation of housing for youth experiencing homelessness.

Qualifications:

This position requires a bachelor's degree in social work, human service or related field, and two years related experience. A valid driver's license and the ability to drive an Agency vehicle are required.

Job Duties:

The job duties of this position are performed personally, in cooperation with your supervisor, and/or in coordination with other staff. Additional duties may be assigned.

Transitional Housing Case Manager positions will be responsible for performing the general work duties listed:

Outreach

· Conduct outreach to specialized populations, including victims of trafficking.

· Conduct outreach to the community, including community presentations regarding homeless youth.

· Attend community meetings regarding homelessness.

· Conduct yearly Point-In-Time Survey.

Safe and Stable Housing

· Create and implement Individual Service Plans.

· Facilitate safe exits from the Transitional Housing Program.

Positive Social/Emotional Well-Being

· Complete assessments addressing comprehensive needs and goals of youth.

· Provide individual counseling or refer for counseling within the Agency.

· Provide crisis intervention and conflict resolution.

· Coordinate preventative and ongoing health, sexual health, mental health, and substance use services.

· Conduct assessments with youth to determine barriers, resource needs and other factors related to case planning, acting as a broker for services and referring them to community resources, when necessary, by providing a warm hand off.

Permanent Connections

· Provide family mediation.

· Provide connections to mentors.

· Provide connections to the community.

Educational Advancement

· Coordinate with McKinney-Vento at local schools.

· Provide career and educational planning.

Life Skills

· Provide Health/Wellness education including healthcare options.

· Provide money management training.

· Provide life skills training.

· Maintain consistent apartment supervision.

· Conduct a move in and move out inspection for all residents and ensure that the apartment is clean prior to a new resident moving in.

Employment

· Guide youth in creating resumes.

· Provide job readiness support, job development, referral and job coaching.

Establish Sustainable Housing

· Coordinate service linkages through Coordinated Entry (CARES).

· Coordinate service linkages with other community or government services.

· Create and implement individualized aftercare plans.

Gateway Services

· Provide transportation.

· Implement a process to help residents build up savings.

· Coordinate to make sure all youth have their food and basic needs met.

Trafficking Victims

· Assess for potential labor or sex trafficking.

· Refer for services after youth is identified.

Documentation

· Accurately document all services including assessments, case notes, specific services received by client into the Homeless Management Information System (HMIS) on a weekly basis.

· Collect and maintain accurate data on a weekly basis.

· Document relevant and significant events that occur through incident reports.

· Maintain clear and effective communication with other staff regarding clients.

· Maintain client confidentiality.

· Complete thorough intakes in a manner that begins to establish comfort and a trusting relationship.

Professional Development

· Attend professional trainings/ continuing education units (CEUs).

· Educate and train volunteers and community partners in all aspects of working with youth who are homeless or at risk of homelessness.

· Provide supervision to transitional housing mentors and support staff.

· Obtain weekly supervision from Program Manager.

Work Schedule:

This is a full-time position. The typical work schedule is Monday through Friday 8:30am-5pm. This position requires some weekends and/or evening work. This position will also be on rotation for the 24-hour crisis line.

Compensation and Benefits:

The starting salary for this position is $45,000. Final pay will be dependent upon education and related experience. Our benefits package includes medical and dental insurance; life and disability insurance; 401k; vacation and sick leave; paid holidays; and half days on Fridays in the summer.

To Apply:

Please submit cover letter, resume, application, and the names and telephone numbers of three professional and/or academic references to:

Youthworks

ATTN: Anita Bohner, Program Manager

All attachments should be in Microsoft Word (.doc) or Portal Documents Format (.pdf).

This position will be filled as soon as a qualified candidate is identified. Applicants will be contacted if selected for an interview. This job announcement is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.

Youthworks is an equal opportunity employer and seeks a diverse pool of applicants.

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Job Types: Full-time, Part-time

Pay: From $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Mileage reimbursement
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan

Education:

• Bachelor's (Required)

License/Certification:

• driver's license (Required)
• social work license (Preferred)

Work Location: In person