Medical Assistant
5 days ago
Healing Rock Recovery is a leading provider of integrated behavioral health services, specializing in Substance Use Disorder (SUD) treatment through Partial Hospitalization (PHP) and Intensive Outpatient (IOP) programs. Our mission is to deliver compassionate, evidence-based care that supports recovery, resilience, and long-term wellness.
The Opportunity
In this full-time, on-site role, the Medical Assistant & Case Manager will provide both clinical support and care coordination. Reporting to the Director of Medical Services, you will assist with medical tasks while also managing clients' care plans, referrals, and treatment continuity. Your dual role will help ensure a seamless, holistic approach to our clients' recovery journey.
What You'll Do at Healing Rock Recovery
Clinical / Medical Assistant Responsibilities
- Administer injectable medications and perform phlebotomy (within Montana's allowable scope).
- Support onsite medical care (for PHP and IOP clients).
- Monitor and record vital signs with precision.
- Ensure clinical compliance, infection control, and safety protocols.
- Assist providers with exams, procedures, and medication management.
Case Management / Care Coordination Responsibilities
- Coordinate referrals to community resources (housing, employment, social services, peer supports).
- Facilitate collaboration and communication among clients, families, and treatment team members.
- Track client progress, ensure follow-up, and maintain case documentation in EMR.
Administrative Support
- Schedule medical and clinical appointments (in-person and telehealth).
- Maintain accurate client records in Kipu EMR (training provided as needed).
- Assist with client intakes, group session setup, and client flow coordination.
- Collaborate with interdisciplinary staff to support integrated care delivery.
What You Bring to Healing Rock Recovery
- Completion of an accredited Medical Assistant program.
- Current CMA or RMA certification.
- Proficiency in administering injections and performing phlebotomy.
- Experience using EMR systems (Kipu experience is a plus).
- Excellent organizational, time management, and communication skills.
- Ability to engage with clients in recovery with empathy, professionalism, and confidentiality.
- Capacity to coordinate care across multiple systems (medical, behavioral health, social services).
- Ability to work effectively in a multidisciplinary team.
Why Join Healing Rock Recovery
- Be part of a mission-driven organization committed to changing lives.
- Collaborate with a dedicated, supportive clinical team.
- Opportunities for professional growth and training in behavioral health.
- A role where you directly influence client outcomes and system integration.
Requirements
- Ability to work full-time, on-site in Billings, MT.
- Completion of an accredited Medical Assistant program.
- Current certification as a Medical Assistant (CMA or RMA).
- Proficiency in administering injections and performing phlebotomy within Montana's scope of practice.
- Experience with electronic medical record (EMR) systems; Kipu experience is a plus but not required.
- Strong organizational, time management, and communication skills.
- Ability to work collaboratively within a multidisciplinary team.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
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