Crew Member

Job Posting: Wingstop Crew Member – Delivering Flavorful Experiences

Position: Crew Member

Company: Wingstop

Location: Richmond, Virginia

Job Type: Full-Time / Part-Time

About Us

Wingstop is more than a restaurant. It is a full-on flavor experience.

Since 1994, we have been serving fresh, made-to-order wings that keep guests coming back. Our mission is simple. Serve the world flavor with great food and even better service.

At Wingstop, every role matters. Whether you are working the line or leading the team, you are part of something bold, fun, and fast-moving.

Join the flavor movement and make every shift count.

Job Responsibilities

DEVELOP THE SKILLS TO DELIVER WORLD CLASS SERVICE AND FLAVOR TO GUESTS

At Wingstop, we don't just serve wings. We serve bold flavor with a side of unforgettable hospitality. As a Crew Member, you'll step into one of two dynamic roles:

Guest Service Expert

If you've got a passion for people and a talent for brightening someone's day, this role is for you. You'll be the friendly face behind the counter, the voice on the phone, and the first connection our guests make when they walk through the door. From taking orders and answering questions to making sure every interaction ends with a smile, you'll help create the kind of experience that keeps guests coming back.

Flavor Expert

Calling all food lovers and flavor fanatics. This is your moment. As a Flavor Expert, you'll be the heart of our kitchen, bringing our wings to life with precision, care, and that legendary Wingstop flavor. You'll prep our fresh-made sides, hand-sauce every order to perfection, and make sure each meal leaves the kitchen hot, fresh, and ready to wow.

As a Crew Member, you will:

• Deliver exceptional guest service or prepare crave-worthy meals, sometimes both in the same shift
• Uphold food safety and cleanliness standards to keep the kitchen and front of house running like a well-oiled fryer
• Collaborate with your team to keep things moving during busy rushes
• Stay on your toes and ready to help out wherever needed
• Show up with a positive attitude, a strong work ethic, and a commitment to bringing the flavor every day

Qualifications

• Previous restaurant or customer service experience preferred but not required
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and multitask
• Reliable, punctual, and team-oriented
• Flexible availability including nights, weekends, and holidays

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Plan

Pay Range: $13.50 per hour - $14.50 per hour

Disclaimer: The hiring wage for this position will not be below the local minimum wage, even if the starting wage listed is lower. We comply with all applicable wage laws to ensure fair compensation for all employees

Physical Requirements

This role is physically demanding and requires the ability to regularly lift and carry up to 50 pounds, stand and walk for extended periods, bend, reach, kneel, and perform repetitive motions throughout the shift. Tasks may involve unloading deliveries, stocking shelves, moving equipment, and other labor-intensive duties in a fast-paced environment.

Wingstop is an equal opportunity employer.

Note: The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time or the scope of the job may change as necessitated by business demands, so please discuss the job responsibilities with management. They will review the essential job functions, which are normally defined as the fundamental activities conducted on a daily or regular basis that will affect the success of the restaurant.