Engagement Manager

4 days ago

United States Seismic Full time


Overview

Seismic is transforming the way sales and marketing teams work together. Our entire Services team is passionate about our product and takes a consultative approaching to delivering our solution to help transform our customer's business.

The Engagement Managers bring together knowledge of professional services with strong business expertise. As a trusted advisor and expert in Seismic's service offerings, you'll partner closely with our sales and customer success teams to shape solutions that meet client needs and accelerate adoption. You'll play a key role in driving new opportunities, expanding our customer footprint, and showcasing the value of our services.



Who you are:

  • Minimum of 5 years of industry experience in consulting program management and/or customer success    
  • Understanding of enterprise SaaS business and implementation models and process 
  • Understanding of sales enablement business dynamics and skillset to develop customer sponsorships and build confidence in Seismic's product and consulting team 
  • Passionate problem solver with the ability to balance both quantitative and qualitative elements to devise an overall solution 
  • Ability to understand a client's business case for purchasing a software platform, consult on solution approach  
  • Strong written and verbal communication skills with proven ability to initiate and manage relationships with customers and stakeholders at all levels 
  • Critical thinking, analysis, troubleshooting, and problem solving expertise 
  • Knowledge of data systems and structures 
  • Experience with all aspects of the Seismic platform 
  • Bachelor's Degree , with a preference for technical, engineering and CS backgrounds 


What you'll be doing:

  • Develop and implement Services plan and vision to achieve targets and expand customer use cases 
  • Conduct thorough needs assessments to understand clients' requirements and challenges 
  • Forecasting and managing $3-4M in annual Services bookings 
  • Prepare weekly review of pipeline progress and new opportunities to further develop 
  • Partner with other members of GTM such as CS and Sales for visibility into pipeline and potential Services opportunities  
  • Cultivate strong relationships with key decision makers and influencers within customer and prospective organizations  
  • Provide ongoing support and guidance to clients throughout the sales process for how to execute with Seismic Services most effectively  


What we have for you:

At Seismic, we're committed to providing benefits and perks for the whole self. To explore our benefits available in each country, please visit the Global Benefits page. 



We are committed to fair and equitable compensation practices.

Seismic's annual base salary range for this position will vary based on applicant's location, experience, job level, skills, and abilities as well as internal equity and alignment market data. The range listed below is the minimum to the maximum of our target hiring range.

Seismic's salary range for this position is: USD $70,400.00/Yr. - USD $121,400.00/Yr.

This position is also eligible to participate in Seismic's incentive plans in addition to base salary. The actual incentive amount will very and will be subject to the terms and conditions set in the applicable incentive plan.


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