Card Services Specialist

1 week ago

Portland, Oregon, United States Ultimate Staffing Full time

Position Overview

Ultimate Staffing Services is actively seeking a dedicated Card Services Specialist to join their client's team in Oregon. This role involves processing a high volume of card maintenance inquiries and ensuring exceptional service delivery. The ideal candidate will have a strong background in financial institutions and transaction processing.

Responsibilities

  • Process a high volume of card maintenance inquiries, including travel notices, debit card stop payments, CAMS/FICO alerts, special card order requests, and fraud alerts.
  • Manage the returned card process.
  • Handle a high volume of credit/debit card exceptions and GL transactions.
  • Assist employees via the Card Services phone line, internal service requests, and email, demonstrating exceptional service skills.
  • Review a high volume of card maintenance reports.
  • Ensure accuracy and attention to detail in all data entry tasks.

Qualifications

  • Experience working in a financial institution.
  • Proficiency in transaction/GL processing.
  • Card servicing experience is beneficial but not required.
  • High attention to accuracy and detail.
  • Extensive data entry experience, including moving notes, transactions, and posting GL transactions.

Required Work Hours

Monday through Friday

8AM-5PM

Benefits

The position offers a competitive pay range of $23 to $25 per hour - DOE

Additional Details

Ultimate Staffing Services is seeking candidates who are committed to providing top-tier service and support in a dynamic environment. This role is perfect for individuals with a keen eye for detail and a passion for the financial sector.

*All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated

Los Angeles county

, to the extent our customers

require

a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.*

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