Product UX Designer
2 days ago
Who is Nest Health?
As the first value-based care provider built for families, Nest is on a mission to make comprehensive medical, behavioral, and social care radically accessible to America's highest risk families. Founded in 2022 by Former Secretary of Health of Louisiana and practicing OB-GYN, Dr. Rebekah Gee, and Rebecca Kavoussi, Nest is the first-of-its-kind family-based, in-home, and virtual care model; this includes primary adult and pediatric care, mental health and nutrition support, vaccinations and labs, same-and-next-day acute visits, chronic condition and transitions of care management, social services and navigation, and more. Nest's innovative model has resulted in partnerships, unlocking care for thousands of families across our markets. Nest's early success has led to national traction across states and payers, laying the groundwork for future expansion to families across the United States.
What does it mean to be a part of a startup?
Working at a healthcare startup can be a unique experience with a fast-paced, ever-changing environment that can involve varied workloads, quick changes, and high expectations. Taking a position at a Healthcare startup allows for the opportunity to be high impact in disrupting the US healthcare system. You will have the chance to be creative, solution oriented, and have your voice heard You will need to be flexible, accountable, and self-sufficient, and you might take on multiple roles. Here are some things you can expect:
- Role Breadth- Your role may be less defined than in other settings, with the need to wear multiple hats & juggle various responsibilities
- Learning opportunities- you will have the opportunity, at times, to function outside of your standard position and learn about new roles & areas
- Fast Paced- Startups often must move faster than traditional large companies. This means you may be asked to cope with or advise on quick changes regarding systems or processes
- Autonomy- You will need to be highly autonomous, as there is less structure and learning and development than at large orgs. This requires you to be able to learn asynchronously, as well as raise your hand when help is needed, or gaps are identified
- Collaboration- With so many opportunities to build processes and improve how we deliver care to our patients, we rely heavily on one-another to communicate changes effectively to ensure seamless support across functions. This often requires this individual to give and receive feedback frequently and communicate challenges or opportunities effectively.
What is the purpose of this role?
You will lead the design of intuitive, user-centered product experiences that empower Nest Health's care teams to deliver exceptional value-based care to underserved families. By creating seamless Salesforce-based solutions and internal tools, you will directly enable our mission to make comprehensive healthcare radically accessible to America's highest-risk families.
What will you do?
- Design and iterate on user experiences for internal-facing Salesforce-based products that support care coordination, patient management, and operational workflows
- Conduct user research with clinical and operational staff to understand pain points, workflows, and needs, translating insights into actionable design solutions
- Create wireframes, prototypes, and high-fidelity mockups that balance user needs with technical constraints and business objectives
- Establish and maintain design systems, style guides, and UX best practices to ensure consistency across all internal products
- Collaborate with Head of Product to create a Product Visiontype to be utilized to evangelize Nest's longer-term product vision.
What do you bring to the Nest?
- Experience designing internal facing products built on Salesforce.
- 3-5+ years of experience in product design, UX design, or related roles, with a proven track record of designing complex enterprise or B2B software
- Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, or similar platforms
- Strong understanding of user-centered design principles, information architecture, and interaction design patterns
- Experience conducting user research, usability testing, and translating findings into design decisions
- Excellent communication and presentation skills with ability to articulate design rationale to diverse stakeholders
- Ability to work independently in a remote environment while maintaining strong collaboration with cross-functional teams
- Portfolio demonstrating strong UX design work, problem-solving abilities, and user-centered thinking
What is required (travel & physical requirements)?
- Minimal travel expected (less than 5% of time); occasional trips for team meetings or user research sessions may be required
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Nest understands that job requirements sometimes exclude people who identify with historically marginalized groups from applying to jobs for which they are qualified. Even if you don't meet 100% of the requirements listed, or if you achieved these requirements through unconventional channels, we encourage you to apply.
Why choose Nest Health?
Nest and its leaders have won multiple awards including Rock Health's Next-Gen Pediatric innovations, New York Times Top Five Who Spread Hope, New Orleans City Business Power 50, and CB Insights Digital 150. Additionally, Nest has become a prominent thought and brand leader garnering national attention from outlets such as 60 Minutes, Business Insider, NYTimes, Fierce Healthcare, Axios , and others. More recently, they were recognized on Inc.'s Female Founder 500 List for 2025.
Learn more about us at
To learn more about the Nest care model, watch this video, by the award- winning HBO Katrina Babies filmmaker Edward Buckles, JR.
Nest Health celebrates the diversity of our patient population and seeks diversity on our team. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristics.
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