Assistant General Manager
2 days ago
Marco's Pizza is seeking an enthusiastic and experienced Assistant General Manager to help lead our team and drive the success of the restaurant. In this key role, you will be responsible for supporting the daily operations of the store, managing the team, and ensuring that we continue to deliver the high-quality food and service our customers expect. If you have a strong background in leadership, thrive in a fast-paced environment, and are passionate about exceeding customer expectations, this position could be a great fit for you
Shift Availability:
Morning Shifts: 9:00 AM - 5/6:00 PM
Evening Shifts: 4/5:00 PM - 11:30 PM/12:30 AM
Mid Shifts: 10/11:00 AM – 7/8:00 PM
Primary Responsibilities:
Oversee daily store operations, including team supervision, order preparation, and facility maintenance.
Implement, maintain, and correct processes and procedures to ensure operational excellence within Marco's 10 Operating Systems.
Ensure compliance with food safety standards and operational processes.
Strive to meet sales goals, service times, and guest experience targets.
Review Profit & Loss Statements and implement strategies for growth.
Analyze KPIs to improve store performance and efficiency.
Attend bi-weekly meetings with management to discuss store progress.
Maintain accurate data in all corporate systems, including POS and Marco's University.
Recruit, train, and develop team members to ensure product quality and exceptional guest experiences.
Work closely with the General Manager to enhance skills in truck ordering, inventory management, scheduling, communication, time management and more.
Lead by example and foster a positive, team-focused environment.
Job Requirements:
Must be at least 18 years of age
Must have open availability and be able to work weekends
Must be able to work up to 11:45 PM on weekdays and 12:45 AM on weekends
Strong communication skills, both verbal and written, to interact with supervisors, teammates, and guests
Accurately and efficiently count money
Reliable transportation for performing bank runs and/or deliveries
Reliable, prompt, and punctual
Serve Safe Certification (or willing to get certified)
Minimum 1 year of leadership experience required
Minimum 1 year of restaurant management experience preferred
Ability to stand for long periods of time
Ability to lift up to 50 lbs.
Aspirations to become a General Manager
What Makes You a Great Fit:
A friendly person who genuinely cares about the happiness of others
Someone who takes accountability for their actions and takes pride in their work
A team player who values honest feedback and contributes to the success of others
A passion for delivering great guest experiences
Tactful, courteous, and respectful when interacting with others
Consistently puts forth sincere effort, demonstrates initiative, and is safety-conscious
Thrives on helping others succeed and helps the team excel
Willing to adopt and promote Marco's Cultural Beliefs
Available Benefits:
Flexible Hours and Schedules
Health, Vision, Dental, and Life insurance benefits for employees working over 32 hours per week
Bonus Opportunities with Bi-Weekly Payouts
401K with Company Match
Tip-Outs in addition to base pay
Opportunities for advancement
Employee Discount
Employee Referral Program
Service Anniversary and Birthday Celebrations
Pay Range Includes Estimated Tips and Potential Bonuses
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