Informatics Nurse Specialist

2 days ago

Richmond, Virginia, United States Bon Secours Mercy Health Full time

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

  • Coming onsite to assigned hospital is expected. Number of days per week or bi-weekly will vary according to needs of the hospital. Living in the Richmond area is a necessity to successfully meet the needs of this position.

Reports to Title:

Sys Dir Clinical Technology Innovation & Care Delivery or Sys Dir Evidence Based Clinical Documentation & Workflow Design

of Direct Reports: 0

Primary Function/General Purpose Of Position
The Informatics Nurse Specialist coordinates and monitors the analysis, design, implementation, evaluation, and maintenance of clinical informatics applications and projects within the assigned site or patient population service line. This role provides functional I&T link between technical and clinical staff. They plan and design learning experiences using their expertise in communities of practice, to deliver a variety of training interventions.

Essential Job Functions

  • Provides site or population specific support by monitoring informatics issues or problems and moving to appropriate system informatics workgroup or taskforce.
  • Creates the strategy to support direct care nurses, unit leadership, site and market leadership, Nursing Professional Development Specialist, Clinical Preceptors, Super Users, and other members of the clinical team in gaining and maintaining competency in use of clinical information, technology, and communication systems.
  • Leads the synthesis of data, information, and knowledge to clarify informatics issues or problems; analyzes multiple approaches and solutions to the informatics issue or problem, develops a recommended informatics solution for the specific issue or problem, and manages the process for implementing the solution to the informatics issue or problem.
  • Collaborates with Program Manager(s), Clinical Education, and I&T Training Team in the development of curriculum and other resource materials; provides education and training for current and new customers.
  • Provides leadership, coaching, and mentoring to a subordinate group.
  • Develops and performs competency assessments related to clinician use of information systems, documents findings; designs and delivers targeted education, training and remediation in collaboration with I&T Training Team and Clinical Education, evaluates effectiveness of interventions.
  • Manages complex issues and problems, and refers only the most complex issues to higher-level staff.
  • Develops methods, techniques, and evaluation criteria for obtaining clinical information system performance improvement results; considers factors related to safety, effectiveness, costs, and impact to patient care when problem-solving.
  • Collaborates with I&T Electronic Health Record (EHR) Training Team on the development of communication and training about future system changes, seasonal releases, and planned downtime for clinical customers.
  • Develops and performs competency assessments related to clinician use of information systems, documents findings; designs and delivers targeted education, training, and remediation in collaboration with I&T Training Team and Clinical Education, evaluates effectiveness of interventions.
  • Employs methods, techniques, and evaluation criteria for obtaining clinical information system performance improvement results; considers factors related to safety, effectiveness, costs, and impact to patient care when problem-solving.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification
Current RN License in the state in which they are working or covered by compact (required)

ANCC (American Nursing Credentialing Center) Nursing Informatics, CPHIMS (Certified Professional Healthcare Information Management Systems), or other healthcare related licenses or certification (preferred)

Education
Master, Science Nursing or Informatics (required)

Masters in Information Systems, Business Administration, or closely related field (preferred)

Work Experience
2 years' experience clinical setting (required)

Credentialed Epic Trainer or Analyst (preferred)

Training
None

Language
None

Patient Population
Not applicable to this position

Working Conditions
Periods of high stress and fluctuating workloads may occur.

Long-distance or air travel as needed- not to exceed 10% travel.

General office environment.

May have periods of constant interruptions.

Required to car travel to off-site locations, occasionally in adverse weather conditions.

Prolonged periods of working alone.

Additional Physical Requirements/Hazards
Physical Requirements
Perform shift work

Repetitive arm/hand movements

Hazards
Not applicable to this position

Skills
Microsoft Office Suite

Database Management

Epic

Enthusiasm and optimism

Adaptability

Willingness to learn

Complex Problem solving

Active listening

Teamwork

Effective communication

Informatics

Leadership

Data analysis

Gathering information

Collaboration

Education and training

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What We Offer

  • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
  • Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
  • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
  • Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team

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