Front Desk

2 weeks ago

Norwalk, Connecticut, United States Mid-fairfield Child Guidance Center Inc Full time $52,000 - $60,000 per year

Full time Front Desk Staff (Bilingual English/Spanish)

Salary & Benefits:

  • Salary range $40,000-45,000 based on credentials, experience and skills. Additional opportunities for bonus compensation
  • Excellent benefits package includes generous vacation policy, employee health, dental, and vision insurance, and 403(b) plans With employee match
  • Tuition reimbursement, continuing education and training offered.

Schedule

Position is a full time, 40 hour position, Monday through Friday. Schedule is flexible but typically involves 1-2 days working evenings until 8:00 p.m.

DUTIES AND RESPONSIBILITIES

  • Answering and routing calls, taking messages,
  • Greeting clients, collecting & entering client payments, opening/balancing/closing daily cash sheets, generating office communications as needed
  • Perform initial intake screenings by phone or in person with families to determine appropriateness for care & route call promptly.
  • Schedule medication visits & evaluations for psychiatry staff.
  • Distribute mail (includes logging payments & donations in check log)
  • Copy/File/Fax/Mail/Scan as requested by Staff
  • Assist with medical record requests
  • Maintain waiting room
  • Maintain security of client files and information
  • Assist in prescription refill requests
  • Assist with maintaining client demographics in the Electronic Health Record
  • Assists Director of Operations with special projects as needed

QUALIFICATIONS

  • Bilingual (Spanish/English)
  • Experience using Electronic Health record (Carelogic a plus)
  • MS Office, proficient data entry & excellent computer skills
  • Must consistently demonstrate professionalism and sensitivity to the confidentiality of the agency's work
  • Strong communication, organizational, and office skills
  • Must be able to multi-task and work in a fast-paced setting
  • Proven ability to work objectively with a diverse group of staff and clients
  • Must be a team player willing to accept and promote organizational goals and function with minimal supervision.

EXPERIENCE

  • HS Diploma or GED equivalient required. Associates Degree preferred; Bachelor's Degree a plus.
  • At least two years related work experience.
  • Full-time/ Evenings as scheduled

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