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Interior Decorator
2 weeks ago
Casago Myrtle Beach is a local Property Management Company dedicated to providing top-notch services. We pride ourselves on maintaining the highest standards for our properties through collaboration with homeowners, housekeeping, and maintenance staff. Our commitment to excellence ensures each property is cared for with attention to detail, creating memorable experiences for our guests.
Role Summary
The Property Quality & Design Coordinator is an essential hands-on role responsible for upholding and improving the quality standards across our condo portfolio. This position specifically focuses on the operational oversight of property condition, coordinating minor to mid-scale renovations, and providing interior design guidance to maximize guest appeal and property longevity.
Key Responsibilities
I. Quality Control & Property Standards
- Thorough Inspections: Conduct frequent, detailed inspections of properties to ensure strict compliance with Casago's quality standards for cleanliness, maintenance, and guest readiness.
- Reporting & Communication: Prepare and maintain comprehensive room evaluation reports for internal review. Communicate with homeowners to recommend and discuss necessary updates, maintenance, or design improvements.
- Performance Auditing: Evaluate guest reviews on each property and platform. Research any bad reviews and communicate issues to the proper department (Housekeeping, Maintenance) for resolution, ensuring quality standards are addressed.
- OTA Listing Audits: Oversee and audit Online Travel Agency (OTA) listings (e.g., Airbnb, Vrbo) to ensure descriptions, photos, and amenities are accurate and consistent with the physical property condition.
II. Renovation & Interior Design Coordination
- Design Consultation: Support homeowners in the decision-making process for furniture, finishes, and fixture (FF&E) selections during renovation projects, focusing on durability, aesthetic appeal for the vacation rental market, and budget adherence.
- Project Oversight: Oversee vendor projects and renovation work, particularly during the off-season, conducting on-site checks to ensure quality of workmanship and compliance with approved specifications.
- Maintenance & Project Support: Support day-to-day maintenance coordination, acting as the liaison between contractors and the maintenance team during active projects to ensure minimal disruption and timely completion.
III. Vendor and Process Management
- Vendor Administration: Audit and maintain an updated vendor list, ensuring all service providers (contractors, designers, suppliers) have the proper documentation (insurance, etc.) on file.
- Process Improvement: Communicate quality gaps and necessary improvements to each department to ensure company-wide alignment with our quality standards.
Qualifications
- Strong attention to detail and proven ability to track multiple projects and quality metrics simultaneously.
- Excellent communication skills (verbal and written) with the ability to manage professional relationships with homeowners and contractors.
- Minimum of 2+ years of experience in property management, quality control, residential coordination, or a related operational role.
- Experience in vendor management and project oversight (specifically renovation or maintenance projects) is strongly preferred.
- Knowledge of property management best practices and familiarity with OTA listing requirements.
- Proficient in using common software tools for reports, listings, and basic data entry.
- Must have an affinity for interior remodeling/design and the ability to select materials that are high-quality and suitable for heavy-use rental environments.
- Ability to work a flexible schedule within the core hours of 8:00 AM – 6:00 PM.
- Must possess reliable transportation for frequent travel to local condo sites.
- Must be able to pass a background check and drug screening. Both must be clean.
Job Type: Full-time
Pay: From $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Can you pass a background and drug screening tests? Both must be clean
Experience:
- Quality control: 1 year (Required)
- Interior Decorator: 1 year (Required)
Location:
- Myrtle Beach, SC Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
