Front of House Shift Lead

5 days ago

St Louis, Missouri, United States Drunken Fish Full time

Benefits:

  • Employee discounts
  • Opportunity for advancement
  • Training & development
  • Wellness resources

Company Overview

Hiring good people, training them for excellence, and giving them room to grow is what sets us apart from others. We are looking for friendly, dependable, honest, hardworking individuals to complement our positive culture and team. At So Hospitality Group, we want to bring together caring, intelligent, innovative people who love to serve and lead others and are looking to join a growing company. So Hospitality Group currently consists of 3 different restaurant brands in multiple cities and growing, so your opportunities are endless

Responsibilities

  • Positive energy at all times with a winning spirit
  • Teamwork with a smile
  • Accountable for all transactions regarding payments for services
  • Responsible for maintaining a clean, safe and organized work place.
  • Greets guests and informs them of specials, menu changes; makes suggestions and answers questions regarding food, beverage, service and overall concept
  • Takes food and beverage orders from guests and enters all items into the POS, thus processing the order in a timely manner
  • Observes to ensure that guests are satisfied with the food and service, responds to any additional requests and determines when the meal has been completed
  • Maintains POS and service areas cleaned and organized prior, during and after shifts
  • Follows all federal, state and local laws, codes and regulations outlined by management and the Drunken Fish Employee Handbook
  • Contributes to the success of the local meetings with influential and pertinent agenda topics
  • Communicates effectively with the General Manager (GM)
  • Ensure that the restaurant operates efficiently and effectively within the company's fiscal and operational guidelines
  • Support and implement the company local store marketing programs
  • Ensures all operations are in line with company standards, with exceptional scores including: o P&L statements, in-house surveys, health inspections and FOH/BOH site evaluations

Food Preparation and Production

  • Ensure that all menu items are made according to recipe and presented in a manner consistent with all drunken fish locations
  • Maintain a working knowledge of all recipes, products and production procedures
  • Ensure established standards of food safety and sanitation are maintained

Preferred Qualifications

  • 18 years or older
  • Education: High School or equivalent
  • High Energy and Passion for the industry
  • 2 + years prior professional experience in restaurant management
  • Approved state alcohol training required
  • Good people management skills, communication and listening skills.
  • Must be flexible
  • Adaptable to approved food handling training required by local laws change
  • Demonstrated time management and organizational skills
  • Must be internally motivated and detail oriented and have a passion for teaching others
  • Must be able to work a flexible schedule including days, nights, weekends and holidays

Benefits/Perks

  • Employee Discounts
  • Opportunity for Fast Advancement
  • Competitive Pay
  • Direct Deposit
  • Paid Vacation

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