Senior Financial Center Manager

Financial Center Mgr Sr
The Financial Center Manager Senior is responsible for the effective performance of the financial center, including operations/risk management, sales performance, and customer experience. Manages, leads, and develops associates that align with the Bank's strategic goals. Provides the team with resources for cross training such as financial planning to help clients accomplish their immediate and long-term financial goals.

Key Responsibilities And Duties

• Ensures financial centers are compliant with banking law, regulations, policies, and procedures to reduce risk exposure. Operates within the Bank's risk appetite and achieves results by identifying, assessing, managing, monitoring, and reporting risks of all types.
• Monitors, coaches and holds team accountable for sales and performance goals and operational compliance and efficiencies.
• Resolves low to moderately complex issues regarding the customer and employee experience to meet financial center objectives.
• Implements the operational procedures, in accordance with internal policies and directives.
• Delivers results by effectively prioritizing, inspecting and appropriately delegating teamwork.
• Leads the financial center while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience.
• Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Provides technical expertise on financial issues to other area managers to help them develop revenue and expense budgets and understand financial reports.
• Identifies obstacles and improves processes to define and refine processes, procedures and best practices with the ultimate result being exceptional client service.
• Effectively partners with all lines of business including commercial, and multifamily lending groups.
• Represents the bank in local community-based activities and boards.
• Manages performance of team through regular, timely feedback as well as the formal performance review process to ensure delivery of exceptional products and engagement, motivation, and development of team.

Minimum Qualifications

• 5+ years of senior level branch manager experience.
• 2+ years of client prospecting and business development experience.
• 2+ years of experience building and leading a high performing team.

Preferred Qualifications

• Strong community & client engagement experience.
• Ability to deliver and drive excellent customer service.

Role Specific Work Experience

• 5+ Years Required; 7+ Years Preferred

Educational Requirements

• University (Degree) Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
8PL

Posting End Date: 10/14/25
$89,300 - $120,800 ,

EverBank, N.A. is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers.

The Company's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money.

VEVRAA Federal Contractor

Member FDIC

Notice to Job Seekers
Qualifications
EverBank, N.A. is committed to the well-being of its associates. That's why we offer a comprehensive Total Rewards package commensurate with the position and job-related qualifications, skills and knowledge. The Company's comprehensive Total Rewards package provides choice and flexibility and respects differences. The following benefits are available through the Company:

• Medical, dental, vision & HSA/FSA
• 401(k) savings
• Paid holidays & generous PTO
• Additional wellness & voluntary benefits

Additional Company-provided Benefit Options (subject To Plan Terms)

• Tuition reimbursement
• Commuter Benefits
• Life and Disability Insurance