Premium Suite Attendant

1 week ago

Palm Desert, California, United States Oak View Group Full time $41,600 per year
Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

Customer-oriented, enthusiastic Premium Suite Attendant to join our team at the Acrisure Arena. The ideal candidate will provide exceptional service to our premium suite guests, Take orders and ensuring a luxurious and memorable experience during events and performances.

This role will pay an hourly rate of $20.00 and is tip eligible

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until December 31, 2025.

Responsibilities
  • Welcome and greet suite guests, providing a warm and professional atmospher
  • Prepare suites before guest arrival, ensuring cleanliness and proper setup
  • Take food and beverage orders, communicate them to the kitchen, and serve items promptly
  • Maintain knowledge of menu offerings, including specialty items and dietary restrictions
  • Assist with in-suite hosting duties, including restocking supplies and addressing guest needs
  • Monitor alcohol consumption and practice responsible service
  • Provide information about the arena, upcoming events, and local attraction
  • Assist with post-event cleanup and restocking of suites
  • Collaborate with other departments to ensure seamless guest experiences
  • Adhere to all health, safety, and security protocols
Qualifications
  • High school diploma or equivalent
  • Two (2) years of experience in hospitality, food service, or customer service preferred
  • Experience in premium or VIP guest services preferred
  • knowledge of wine and spirits
  • Excellent communication and interpersonal skills
  • Strong attention to detail and ability to multitask in a fast-paced environment
  • Knowledge of food safety and proper serving techniques
  • Ability to stand for extended periods and lift up to 25 pounds
  • Flexible schedule, including evenings, weekends, and holidays
  • Professional appearance and demeanor
  • Basic computer skills for order processing
Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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