Allied Health Senior Supervisor/Allied Health Intermediate Supervisor

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Responsibilities*

BASIC FUNCTION AND RESPONSIBILITY

In addition to the duties below, the supervisor may also perform the duties of a senior technologist (smaller laboratories, fewer than 6 direct reports).

Operational Oversight

A. Personnel

• Create job descriptions, postings, and perform justifications.
• Participate in Interviews, select and extend job offers to potential employees.
• Provides or coordinates orientation and onboarding to lab and departmental policies to all testing personnel.

B. Training, Competency and Education

• Create educational opportunities for self and others to obtain additional skills and knowledge through a variety of methods.
• Fulfill and assist employees with departmental continuing education requirements.
• Oversee and evaluate training of all personnel performing laboratory testing.
• Review and approve training checklists. verify staff are trained and competent prior to performing independent testing on patient samples.
• Manages performance competency documentation for testing personnel.

C. Staff Engagement

• Develop annual team objectives in coordination with laboratory section.
• Determine performance objectives for each employee and conduct formal reviews quarterly.
• Evaluate employee skills and assess educational and training needs.
• Provide an environment that motivates and enriches staff based on engagement activities and survey feedback.

D. Departmental responsibilities

• Review and approve paid time off requests.
• Approve payroll for direct reports.
• Provide day-to-day administrative supervision of qualified personnel performing testing and reporting of high complexity test results.
• Schedule employees to provide adequate and equitable staffing for all areas.
• Oversight of inventory control process.
• Communicate pertinent information via emails staff meetings and huddles.
• Implement new and revised policies and procedures in the laboratory framework.
• Serve as technical resource for staff, pathology operations, Mlabs clients and outside institutions.
• Working knowledge of departmental documentation control systems, laboratory information systems and other business systems utilized by Michigan Medicine.

E. Discipline.

• Provide timely and constructive feedback to staff.
• Participate, or initiate, in resolution of employee grievances.
• Coach, counsel, and discipline as necessary.
• Enforce policy items such items as attendance, dress code and code of conduct.

F. Testing

• Monitor and make changes to workflow achieve maximum productivity and quality.
• Collaborate with the CLIA designated Technical Supervisor to implement test development and validation of protocols and methodologies.
• Coordinate with the CLIA designated General Supervisor to assign and direct new test development.
• Write new and revised procedures, validation and implementation plans for assays and instrumentation.
• Awareness of information technology tasks, including writing service tickets and monitoring ongoing HIS/LIS projects.
• Maintain expertise/competency in one or more areas under supervision to adequately assess performance of staff or assist in the event of short staffing situations.

G. Quality Assurance, Quality Control and Compliance

• Responsible for monitoring test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained.
• Assure that all remedial actions are taken, or appropriate escalation is initiated, when test systems deviate from the laboratory's established performance specifications.
• Responsible for reviewing all high complexity testing performed by trained high school graduates qualifying as high complexity testing personnel within 24 hours when a CLIA qualified general supervisor is absent.
• Implement, coordinate, and participate in monitoring the Laboratory Quality Assurance Program
• Assist with compliance of regulatory agencies (i.e., CLIA, CAP) rules and regulations, and implement changes as needed.
• Coordinates regulatory inspections of the laboratory.

H. Management

• Coordinate with the management team to optimize workflow with the laboratory, to continually improve operations and to plan future changes.
• Actively participate in setting goals and objectives for the lab.
• Take an active part in creating laboratory policy, organizational decisions, introducing new procedures, and selecting new equipment.
• Work with Laboratory Manager to evaluate and recommend changes to the lab including equipment, supplies and staffing.
• Collaborate with Laboratory Manager to prepare yearly budget, including cost analysis for validation and tests, test changes, personnel, and improvements.
• Inform Laboratory Manager and Pathology leadership of problems or changes in procedures that impact operations.
• Review and update tests in Pathology Handbook to include test-down notifications and coordinate send outs, as needed.

I. Other duties

1. Perform on departmental or laboratory projects, as assigned.

SUPERVISION RECEIVED

• Administrative Supervision is received from the Laboratory Directors, Operation Director, Laboratory Managers and Chief Technologists.
• Functional supervision is received from the Medical Director, Laboratory Directors. Operation Directors, Laboratory Managers and Chief Technologists.

SUPERVISION EXERCISED

• Administrative supervision is exercised over Laboratory Technicians, Medical Laboratory Scientists, Medical Laboratory Scientist Specialists, and Senior Clinical Technologists.
• Functional supervision is exercised over Specimen Processors, Laboratory Technicians, Medical Laboratory Scientists, Medical Laboratory Scientists Specialists, Senior Clinical Technologists, and other assigned staff.

Required Qualifications*

In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment.

• Bachelor of Science degree in Medical Laboratory Science or biological science, which is directly related to the duties of the position is required. Certification as a Medical Laboratory Scientist or Medical Technologist is preferred.
• Minimum of 5 years of experience in a clinical laboratory setting, and 5+ years of supervisory experience for Allied Health Senior Supervisor; minimum of 3 years supervisory experience is required to be eligible for the Allied Health Intermediate Supervisor.
• Expertise in Immunology testing and Special Chemistry Testing is required: minimum of 3 years expertise is required for the Allied Health Senior Supervisor; minimum of 1 year expertise is required for the Allied Health Intermediate Supervisor.

Desired Qualifications*

• Demonstrated management experience of professional and support staff in a CLIA Clinical Lab setting.
• Excellent interpersonal and organizational skills.
• Effective communication skills
• Excellent written and oral communication skills.
• Demonstrated ability to teach and/or train students, junior laboratory personnel and residents in laboratory techniques and/or protocols.
• Ability to work independently or as a member of our team.
• Excellent attendance, ability to multi-task, prioritize appropriately, and exercise good judgment.

Work Schedule

This full time position is Exempt, it is a minimum of 40 hours a week, and may receive an average of 24 hrs/wk (60%) to accomplish their extra duties. Schedule is M-F days but may require rotating weekends, holidays and on call work schedule.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Additional Information

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

• Works with infectious disease and/or hazardous materials.
• May have exposure to noise from laboratory equipment and pneumatic tube system.
• Requires frequent (standing/walking/sitting/hand pipetting) for long periods of time and the ability to lift to 25 lbs.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

Job Opening ID

270713

Working Title

Allied Health Senior Supervisor/Allied Health Intermediate Supervisor

Job Title

Allied Health Senior Supr

Work Location

Michigan Medicine - Ann Arbor

Ann Arbor, MI

Modes of Work

Onsite

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Exempt

Organizational Group

Um Hospital

Department

MM Special Chemistry Immunolog

Posting Begin/End Date

11/11/ /10/2026

Career Interest

Patient Care Services

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