Sales Operations Specialist – Advertising

Locations: Redwood City, California, United States of America

Role ID

210947

Worker Type

Regular Employee

Studio/Department

Marketing

Work Model

Hybrid

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Sales Operations Specialist – Advertising & Sponsorships

Hybrid (Redwood City, CA)

About the Role

At EA, we believe in creating experiences that connect players, fans, and partners worldwide. Within the Office of the CXO (oCXO), our mission is to help teams work smarter and faster by driving business planning, operational excellence, and innovative solutions.

As a Sales Operations Specialist on the Advertising & Sponsorships team, you'll play a vital role in bringing in-game media and brand partnerships to life across EA's portfolio of titles. You'll ensure deals are executed smoothly, processes run efficiently, and revenue flows accurately—empowering our sales team to focus on building meaningful partnerships with global brands. You will report to the Director, Advertising & Sponsorships Sales Ops and work in a hybrid capacity 3 days in office.

What You'll Do

CRM & Data Management

• Serve as the Airtable CRM Administrator, maintaining and enhancing pre- and post-sales workflows.
• Provide reporting and analysis on sales data and trends to support business insights.

Financial Coordination & Revenue Tracking

• Partner with Revenue/Technical Accounting to invoice and book revenue for sales agreements on a monthly basis.
• Work with Accounts Receivable/Collections to resolve past due amounts.
• Open purchase orders and process vendor/partner invoices.
• Coordinate with internal EA teams to set up new advertisers and agencies in Oracle.
• Request project coding and item setups for financial tracking.
• Forecast sales pipeline revenue and reconcile with Finance to ensure accuracy.

Sales Operations & Process Improvement

• Evaluate and improve sales operations workflows to ensure efficiency and scalability.
• Track and manage commission payments to third-party partners.

Contract & Compliance Management

• Manage non-disclosure agreements (NDAs) and maintain accurate records.
• Submit contracts for internal approvals and ensure timely completion.

Cross-Functional Collaboration

• Act as liaison between Sales, Accounting, Finance, and Operations.
• Keep internal and external partners informed throughout pre- and post-sale stages.
• Proactively flag and resolve issues that could impact successful revenue booking.

What We're Looking For

Required Qualifications

• 3+ years of experience in account management, brand partnerships, advertising, ad operations, or related fields.
• Experience billing media campaigns and understanding billable metrics.
• Familiarity with commission tracking and revenue reconciliation.
• Strong skills in Google Workspace (Docs & Slides) and proficiency in Excel (pivot tables).
• Experience with CRM or project management tools for workflow tracking.

Preferred Qualifications

• Background in finance or accounting (digital or software industry experience a plus).
• Working knowledge of Oracle iProcurement.
• Enthusiasm for sports and gaming (especially EA FC, NFL, NHL, NCAA titles).

Skills That Will Help You Succeed

• Ability to balance multiple sales requests and prioritize effectively.
• Identify and implement process improvements that enhance efficiency.
• Experienced at collaborating across teams and managing external partnerships.
• Ensure accuracy in revenue tracking, contracts, and reporting.

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

* California (depending on location e.g. Los Angeles vs. San Francisco) *$101,700 - $151,900 USD

In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity.

About Electronic Arts

We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.