Client Service Associate – Entry Level

5 days ago


Indianapolis, Indiana, United States MSI Inc. Full time

We are a dynamic event marketing firm that brings brands to life through live, in-person experiences. Our team thrives on energy, professionalism, and outstanding customer service. We're seeking motivated individuals who enjoy interacting with people and providing top-notch client support.

The Role:

As a Client Service Associate, you will be the primary point of contact for clients during live events and activations. This entry-level position is ideal for someone outgoing, organized, and eager to grow in client relations and event marketing.

Responsibilities:

  • Support clients during in-person events, ensuring their needs are met and expectations exceeded.
  • Assist in coordinating event logistics, materials, and staffing.
  • Build and maintain strong relationships with clients, vendors, and event attendees.
  • Provide real-time feedback to improve event execution and client satisfaction.
  • Maintain professional and positive interactions at all times, representing the brand effectively.
  • Assist with administrative tasks related to client service and event coordination.

What We're Looking For:

  • Outgoing, personable, and professional demeanor.
  • Strong communication and problem-solving skills.
  • Comfortable in fast-paced, public-facing environments.
  • Organized, proactive, and able to multitask effectively.
  • No prior experience required—just energy, motivation, and a willingness to learn.

What You'll Gain:

  • Hands-on experience in client relations, event marketing, and brand activation.
  • Mentorship and opportunities for professional growth.
  • Networking opportunities with clients, vendors, and community partners.
  • Competitive pay and performance-based incentives.


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