C/S Senior Data Entry Technician

Introduction

Make a Difference with DHSS

Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.

For more information, please visit today

Summary Statement

The Senior Data Entry Technician plays a key role in supporting the Bureau of Oral Health and Dental Services (BOHDS) by ensuring that patient data is entered, managed, and maintained with precision and efficiency. In this role, you'll handle vital information such as dental screening results, medical histories, and insurance details within our electronic dental records (EDR) system—helping to keep our operations running smoothly and our patient care accurate and effective.

You'll also have the opportunity to collaborate with our dental team by transcribing and organizing patient data into spreadsheets and dental report cards, both in the office and during community-based initiatives.

If you have a sharp eye for detail, excellent communication skills, and enjoy working in a dynamic environment that values accuracy and teamwork, this role is for you. A minimum typing speed of 45 wpm and proficiency in Microsoft Excel are essential to thrive in this position.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Receives, reviews source documents, compares documents to database information, edits, codes, corrects or returns documents.
• Sets up data transcription equipment by manipulating keys, switches and/or probe to the appropriate format.
• Inputs data from source documents to designated fields on magnetic tapes or discs.
• Identifies causes of data entry problems.
• May provide information system generated reports to management and others.
• May maintain records and files regarding work processed.
• Contacts are with initiators of source documents.

Job Requirements

JOB REQUIREMENTS for Senior Data Entry Technician

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

• Six months experience in office operations such as operating office machines, handling incoming and outgoing mail, postal and shipping services, answering phones, directing calls and taking messages; file maintenance; maintaining and updating supplies.

• Six months experience in data collection which includes collecting, compiling and maintaining data from multiple sources such as files, records, databases, customers, staff or others.

• Six months experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.

• Knowledge of creating reports which includes combining and presenting data from multiple sources in an organized format.

Additional Posting Information

This is a Casual/Seasonal position which is a non-pension eligible position without healthcare and/or other benefits.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our Job Seeker Resources.

DHSS does not provide employment-based sponsorship.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the "My Applications" tab at

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. TDD users may request an auxiliary aid or service by calling or by visiting You may also call or email for additional applicant services support.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.

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