Customer Experience Representative

1 week ago

Thornton, Colorado, United States Recochem Full time $35,000 - $45,000 per year

About PFX

We engineer leading fluid solutions that keep the world moving and we're building a better future while we do it. As a vertically integrated global powerhouse, we operate 17 manufacturing facilities and 4 R&D centers across the world, delivering performance from lab to road in over 40 countries.

PFX Group brings together a family of trusted companies including Recochem, Prestone, Adam's Polishes, B&B Blending, Kost USA, Ultra Clear, POR and Auto-Chem, each with deep expertise, regional insight, and a shared commitment to engineering excellence.

From automotive and heavy-duty thermal management systems to household and industrial solutions, our products are built for performance, reliability, and a commitment to sustainability. Join us and be part of a team that's redefining what's possible in fluid technology.



Job description:

Why Work at Adam's Polishes?
Join a fun, supportive environment where employees are valued and have opportunities for growth. Be part of a company committed to excellence in automotive detailing

If you have an interest in cars and/or car detailing and are looking for an opportunity to work for a successful company that is growing, this would be the perfect job for you Adam's Polishes is looking for a person that enjoys working with people and has customer service experience.

Key Responsibilities:

  • Assist Walk In Customers
  • Upsell customer purchases to increase average order value
  • Answer customer phone calls
  • Responsibilities include (but are not limited to):
  • Provide world class customer service
  • Answer emails in a professional manner
  • Assist customers with product recommendations (basic detailing knowledge)
  • Problem-solve order issues
  • Restock retail showroom
  • Manage cash box
  • Operate POS checkout systems
  • Complete basic Excel spreadsheets

Requirements:

  • Positive Attitude
  • 1-2 years customer service experience
  • High School Diploma or GED required
  • Must be able to consistently work 40 hours/week
  • Ability to schedule detailing service
  • Must be available to work weekends and events
  • Must be able to adapt to change
  • Excellent communications skills including both verbal and written
  • Must have a reliable transportation
  • Detailing experience is preferred
  • Ability to stand for long periods of time
  • Ability to lift 50 lbs.

Our Competitive Benefits Package Includes:

  • 401(k) Plan with Company Match
  • Comprehensive Health Coverage: Medical, Dental, and Vision Insurance
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Life Insurance
  • Employee Assistance Program
  • Generous Paid Time Off
  • Paid Holidays

Store Hours are:

Monday - Friday - 8:00 AM - 5:30 PM

Saturday and Sunday - 9:00 AM - 2:00 PM

Must work one weekend day minimum. Schedule will be determined and days off may vary.



Job Type: Full-time

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