ServiceNow Developer

7 hours ago


San Francisco, California, United States Jobs via Dice Full time

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Purple Drive Technologies LLC, is seeking the following. Apply via Dice today

Role Summary

We are looking for a
ServiceNow Developer specializing in Service Catalog & Forms
to design, develop, and enhance
catalog items, record producers, variables, and form behaviors
. The ideal candidate will have strong hands-on experience with
Catalog Client Scripts, UI Policies, Flow Designer
, and integrations supporting ITSM processes.

Key Responsibilities

  • Design, develop, and maintain Service Catalog items, Record Producers, and Order Guides.
  • Create and manage Catalog Variables, Variable Sets, Multi-row Variable Sets (MRVS).
  • Develop Catalog Client Scripts, Catalog UI Policies, and UI Actions.
  • Implement workflows and automation using Flow Designer.
  • Customize Catalog Forms for Incident, Request, Change, HR, and CSM use cases.
  • Build and enhance Service Portal / UI Builder pages related to catalog requests.
  • Implement approvals, SLAs, notifications, and fulfillment tasks.
  • Integrate catalog requests with external systems using REST/SOAP APIs.
  • Use Import Sets & Transform Maps for catalog-related data loads.
  • Ensure reusability, performance optimization, and adherence to ServiceNow best practices.
  • Support testing, UAT, production deployments, and defect fixes.

Mandatory Skills

  • ServiceNow Service Catalog
  • Catalog Forms & Variables
  • Catalog Client Scripts
  • Catalog UI Policies
  • Record Producers & Order Guides
  • Flow Designer
  • JavaScript & Glide API
  • Service Portal / UI Builder
  • ITSM fundamentals (Incident, Request, Change)

Good-to-Have Skills

  • ATF (Automated Test Framework)
  • HRSD / CSM Catalogs
  • Performance Analytics
  • CMDB & CSDM exposure
  • ServiceNow upgrade & clone experience

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