Account Leader
2 weeks ago
Job Title: Account Leader – Digital Transformation, Cloud & AI
Location:
Bay Area, CA (Hybrid/In-Person Preferred)
Experience:
15+ years in IT Services / Digital Transformation
Reports To:
Chief Growth Officer
About the Role
We are seeking a high-impact
Account Leader/Client Partner
with deep experience in
Digital Transformation, Cloud, and AI-led consulting
to drive client success and growth in the Bay Area region. This role demands a strategic thinker and trusted client partner who can combine
business development, account management, and delivery governance
to scale enterprise relationships and deliver measurable business outcomes.
The Account Leader will be responsible for
owning and expanding strategic client portfolios
, ensuring delivery excellence, and driving year-over-year revenue growth through cross-sell, upsell, and transformation opportunities.
Key Responsibilities
Client Relationship Management
- Serve as the
primary executive interface
for C-level stakeholders (CIOs, CTOs, Chief Data Officers, Business Unit Heads) within assigned accounts. - Build and nurture
long-term strategic relationships
to position the company as a trusted transformation partner. - Translate client business priorities into actionable technology roadmaps and strategic engagement plans.
- Lead
executive reviews, governance meetings, and joint planning sessions
to ensure account health and alignment.
Account Growth & Business Development
- Drive
revenue growth
across assigned accounts through proactive farming, whitespace identification, and new opportunity creation. - Develop and execute a
strategic account plan
, focusing on new service lines such as
AI, Data, Cloud Modernization, and Digital Engineering
. - Collaborate with practice, solution, and delivery teams to co-create winning proposals and solution architectures.
- Lead large-scale
renewals, RFP responses, and deal pursuits
, ensuring strong commercial positioning and value articulation.
Financial & P&L Management
- Own
P&L responsibility
for assigned accounts, with clear targets for revenue, profitability, and customer satisfaction. - Drive quarterly and annual planning, forecasting, and contract compliance.
- Manage account-level commercial negotiations, renewals, and margin optimization.
Team Leadership & Collaboration
- Lead cross-functional account teams (sales, delivery, solution architects, operations, and marketing).
- Mentor and guide pursuit managers and client engagement leads to strengthen account performance.
- Foster collaboration between global delivery teams and onsite client stakeholders.
Required Skills & Experience
- 15+ years
of experience in
IT Services / Consulting
with a focus on
Digital Transformation, Data, Cloud, and AI-driven initiatives
. - Proven track record in
account growth and relationship management
with Fortune 1000 clients in the U.S. - Strong background in
Cloud platforms (Azure, AWS, or GCP)
and AI/ML adoption programs. - Deep understanding of
Data Engineering, Analytics, and Modern Application Services
. - Prior experience in
P&L management, contract governance, and commercial negotiations
. - Demonstrated success in
cross-selling / upselling
and scaling revenue from existing clients. - Excellent communication, stakeholder management, and executive presence skills.
Preferred Qualifications
- Prior experience managing large global accounts within
Retail,
Healthcare, Hi-Tech, Manufacturing
sectors. - Exposure to
hyperscaler ecosystems (Microsoft)
and partner-led go-to-market models. - MBA or equivalent business qualification preferred.
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