Guest Service Agent

2 weeks ago


Mason City, Iowa, United States Super 8 Motel under NEW MANAGMENT Full time $28,000 - $36,000 per year

Responsibilities:

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities, local attractions
  • Respond to clients' complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.

Job Type: Part-time

Pay: $ $14.00 per hour

Benefits:

  • Flexible schedule

Work Location: In person



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