LIBRARY FACILITIES MANAGER, University Libraries

The Boston University Libraries seek a Library Facilities Manager to oversee the daily operations for library facilities, monitoring building conditions, generating work orders, managing vendor relationships, and responding to facilities requests. Reporting to the Associate University Librarian for Collections and Operations, this role works closely with BU Facilities Area Managers to ensure the operation and maintenance of essential building systems, such as HVAC, plumbing, electrical, and elevators, and to ensure that the library meets safety codes and regulations. The Library Facilities Manager regularly liaises with library units, including Business Services and Library Administration. Serving as a member of project teams and working groups, this person coordinates the activities of trades, vendors, and contractors. The Library Facilities Manager is a critical member of the Libraries Emergency Response Team (LERT) which acts as the library's first response to emergency situations, environmental and facilities disruptions, and time-sensitive issues at all library locations and branches. Additionally, this role contributes to the planning, design, and execution of facility improvements and renovations. The Library Facilities Manager directly supervises the library's mailroom operations.

The Library Facilities Manager will:

• Facilities Management: Respond to and resolve direct requests from library staff relative to space and facilities issues, concerns, and requests, including, but not limited to, environmental health and safety, HVAC, maintenance, repairs, cleanliness, damage or disrepair to furniture or equipment, leaks, pests, and lighting. Request services by coordinating with appropriate campus departments and external vendors, follow up with trades and contractors, and communicate issue resolution to impacted library stakeholders. Oversee to completion all work orders and service requests submitted to BU Facilities through the Facilities Request for Service system. Maintain building keys and door locks, building alarm systems, and automated security and building access system; liaise with BU Campus Security on matters pertaining to building security. Regularly inspect all areas of the library buildings to assess cleanliness, safety, and ease of passage. Apply expertise and independent judgment in resolving unique and complex facilities challenges.
• Mailroom Supervision: Oversee the library mailroom, which is responsible for processing all incoming and outgoing shipments. Supervise and evaluate one full-time employee.
• Space Project Coordination: Work with Library Administration on facilities planning to include forecasting facilities needs and proposing projects. Participate in the planning, design, and execution of remodels and renovation projects. Manage office transfer and relocation, configuration, and optimal use of space and facilities.
• Emergency Planning and Response: Participate in emergency preparedness planning and response. Ensures that proper emergency/evacuation procedures are followed and resolve questions regarding emergency response needs. Plan and deliver emergency response training workshops for library staff. Assist in documentation following any emergency.
• Security: Manage building access control. Coordinate with BU Security for assistance with any issues related to access control. Address immediate concerns for staff and visitor safety, acting as liaison with Campus Planning and Operations staff and external contractors.

Required Skills

Required Skills

• Bachelor's degree in a related field or equivalent related experience.
• 3-5 years of experience in facilities management, including knowledge of building systems such as HVAC, lighting, plumbing, and electrical systems.
• Ability to read blueprints and mechanical drawings.
• Previous project management experience.
• Experience analyzing facilities problems and developing solutions.
• Ability to prioritize effectively and to manage multiple projects simultaneously.
• Familiarity with safety regulations and building codes to ensure compliance and the safety of the library staff and patrons.
• Ability to communicate effectively with staff, students, campus trades, and external contractors.
• Excellent written and oral communication skills.

Preferred Qualifications

• Academic library or university facilities management experience.
• Experience in supervision and training.
• Demonstrated ability to plan, organize, and complete construction and facilities.

For consideration, please submit a cover letter, resume/CV, and list of professional references. This position will remain open until filled.

Working at Boston University Libraries

Boston University Libraries is a learning organization that supports BU librarians, archivists, and information and subject specialists seeking and sharing knowledge, practices, and perspectives that advance library collections services, and their own professional development. In a collaborative, supportive, and engaging work environment, BU Libraries expert staff assist multidisciplinary research and exploration, build distinctive collections and archives of enduring research value, and empower users to thrive amid an ever-changing information environment.

Located in the heart of Boston, the BU Libraries are embedded in numerous vibrant regional and national library and information specialist networks. The BU Libraries are active members within the Boston Library Consortium (BLC), the Association of Research Libraries (ARL), the Northeast Research Libraries Consortium (NERL), HathiTrust, and the Coalition for Networked Information (CNI), and library staff at BU serve as engaged thought-leaders on a wide breadth of library management and service areas across diverse communities.

Boston University, a member of the Association of American Universities (AAU), is one of the leading private research and teaching institutions in the world, with three primary campuses in the heart of Boston and programs around the globe. Chartered in 1869, the University is home to more than 33,000 students from more than 130 countries, 375,000 living alumni, 10,000 faculty and staff, and 17 schools and colleges.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.