Current jobs related to Housekeeping Manager - Denver, Colorado - Highgate Hotels

  • Housekeeping Manager

    2 weeks ago

    Denver, Colorado, United States Holiday Inn Express Denver Full time

    Compensation Type: Yearly Highgate Hotels:Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.With a 30-year track record as an innovator in the hospitality industry, this...

  • Director of Housekeeping

    2 weeks ago

    Denver, Colorado, United States Sage Hospitality Full time

    Why us?Hotel Clio is looking for a dynamic Director of Housekeeping to drive exceptional service standards and elevate the overall guest experience. Candidates with Spanish bilingual abilities are strongly encouraged to apply, as these skills help support our diverse team and enhance day-to-day operations.Your Inspiration for Unforgettable Experiences in...

  • Housekeeping Room Attendant

    1 week ago

    Denver, Colorado, United States Sonesta Hotels Full time $19 - $20

    Job Description SummaryThe Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction.Job DescriptionPosition Title: Room AttendantLocation: Denver Sonesta...

  • Cleaner/Housekeeper 111125

    2 weeks ago

    Denver, Colorado, United States Morrison Manor Full time

    About usMorrison Manor is a luxury Residential Assisted living Facility that caters to the memory impaired. It is a 9000 square foot home with 12 residents. We need a housekeeper to keep our facility in tip top condition.```Duties:- Perform cleaning tasks in various settings, including residential and commercial spaces- Clean and sanitize bathrooms,...

  • On-Call Housekeeper

    1 week ago

    Denver, Colorado, United States Girl Scouts of the USA Full time

    GENERAL PURPOSE: The Housekeeper will clean, restock, and maintain camp facilities and equipment to ensure it meets cleanliness, sanitization & disinfecting requirements to provide a clean and healthy space for all persons on camp. A primary function of this, and every other job at camp, is to ensure that each member, guest, and visitor receives the highest...

  • Housekeeping Supervisor 22-25/hr

    9 hours ago

    Denver, Colorado, United States Fairfield By Marriott Inn & Suites Denver Airport at Gateway Park Full time

    As Housekeeping Supervisor, you will be responsible for supervising and inspecting the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives.How will you do this? The following are the essential functions and...

  • Housekeeping House Person

    2 weeks ago

    Denver, Colorado, United States Sage Hospitality Full time

    Why us?Position is opened until 11/27/2025 or until filled.Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service...

  • Senior Rooms Operations Manager

    2 weeks ago

    Denver, Colorado, United States Marriott International Full time

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe Westin Denver Downtown, 1672 Lawrence St, Denver, Colorado, United States, 80202VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeManagementPay Range:$74,000 - $93,000 annuallyBonus Eligible:YExpiration Date:01/16/2026Job SummaryManages the execution of all...

  • Manager On Duty

    6 days ago

    Denver, Colorado, United States West Center Hospitality Ops LLC Full time

    Job Description: Manager on Duty (MOD) – Colorado Denver RegionLocations Covered: Aurora, Colorado Springs, Fort CollinsBrands: Motel 6 / Studio 6 (G6 Hospitality) & Super 8Position Type: Full-Time, Manager on DutyReports To: Regional Manager / Area General ManagerPosition SummaryThe Manager on Duty (MOD) serves as a key operational leader across to any of...

  • Assistant Operations Manager

    2 weeks ago

    Denver, Colorado, United States Boise Cascade Company Full time

    Boise Cascade Company has been in the business of manufacturing wood products and distributing building materials for over half a century. We are one of the largest producers of engineered wood products and plywood in North America and a leading U.S. wholesale distributor of building materials. Because our business is built on relationships, our associates...

Housekeeping Manager

2 weeks ago

Denver, Colorado, United States Highgate Hotels Full time


Compensation Type

Yearly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. 



Location

Overview

The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.

Salary Range ($60, $65,000.00)

  • In addition to  travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage as well as Dental and Vision to full-time associates. Retirement 401k Program is open to both full-time and part- time staff who qualify.

Applications will be accepted between 11/21/2025 hrough 12/5/2025.



Responsibilities

  • Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
  • Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner.  Follow up to ensure guest satisfaction.
  • Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's.
  • Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel  standards.
  • Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position.
  • Assist in maintaining and controlling all housekeeping equipment.
  • Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.).
  • Ensure that large guestroom turns are managed efficiently.
  • Ensure consistency with departmental opening and closing procedures.
  • Carry a pager at all times.
  • Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's.
  • Develop employee morale and ensure training of Housekeeping personnel.
  • Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis.
  • Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival.
  • Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards.
  • Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis.
  • Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis.
  • Ensure guest privacy and security through correctly following Highgate Hotel procedures.
  • Monitor work orders and submit to Engineering according to hotel procedures.  Follow up on work orders to ensure completion.
  • Conduct pre-shift meetings for room attendants and housemen.
  • Respond to emergency situations using information contained in MSD sheets.  Keep MSD sheets current and easily available.
  • Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies.
  • Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis.
  • Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.
  • Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting.
  • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.
  • Ensure implementation of all Highgate Hotel policies and house rules.  Understand hospitality terms.
  • Ensure sign off of all Service Standards by Position competencies for Housekeeping staff.
  • Operate pagers and radios efficiently and professionally in communicating with hotel staff.  Ensure the proper use of radio etiquette within the department.
  • Manage and organize large turn days (including group check-ins or check-outs).
  • Monitor out-of-order, out-of-service, discrepant and show rooms.
  • Must maintain constant communication with Guest Services.
  • Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc.
  • Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards.
  • Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards.
  • Maintain key control system for house keys.
  • Ensure participation within department for monthly Highgate Hotel team meeting.
  • Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores.
  • Monitor all V.I.P.'s, special guests and requests.
  • Review Housekeeping log book and Guest Request log on a daily basis.
  • Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs.
  • Use the telephone and computer system for reporting and verifying room status.
  • Record all valet laundry for valet cleaners.  Check and review incoming laundry at end of day to ensure all items have been returned.
  • Properly store, secure and issue supplies as needed to meet business demands.
  • Ensure completion of regular maintenance and cleaning projects on a biannual basis.
  • Ensure overall guest satisfaction.


Qualifications

  • At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience.
  • Supervisory experience required.
  • Must be proficient in Windows, Company approved spreadsheets and word processing.
  • Long hours sometimes required.
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Participate in M.O.D. coverage as required.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, including wearing nametags.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.