Scheduler

5 days ago

Anchorage, Alaska, United States NueHealth Full time

Job Details

Description

  • Schedule outpatient appointments and procedure appointments
  • Coordinates procedure schedules with all affiliated facilities
  • Obtains insurance authorization as needed
  • Accepts and relays messages effectively
  • Supports Medical Receptionist for incoming phone calls
  • Maintain knowledge of insurance requirements in managed care plans
  • Confer with physician during referral process
  • Act as Liaison between Gastroenterologist, Physician's, and alternative care facility
  • Connect patients to relevant community resources, with the goal of enhancing patient health and well-being, increasing patient satisfaction, and reducing health care costs
  • Provide Medication Reconciliation
  • Checks patients out and collects copays, balances and payment plans
  • Processes M.D. orders for labs, imaging, and referrals
  • Works with M.D.'s on special appointment/procedure scheduling
  • Communicates with Ambulatory Surgery Center, Providence and Alaska Regional Hospital to confirm or make changes to procedure schedules'
  • Increase continuity of care by managing relationships with Gastroenterologist, primary care providers, transitions-in-care, and referrals
  • Facilitates the staff routing of incoming faxes appropriately
  • Serve as the contact point, advocate, and informational resource for patients, care team, family/caregiver(s), payers, and community resources
  • Facilitate patient access to appropriate medical and specialty providers
  • Educate patient and family/caregivers about relevant community resources
  • All other job duties as assigned.

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