National Accounts Manager

Summary

The National Account Manager chain position is critical to the success of Columbia's Off-Premise business. This individual needs to be a self-starter, highly motivated, and a creative problem solver as it relates to improving Columbia's business and impact in these important regional chains. The National Account Manager is the primary contact for the assigned chain customers. As such, building relationships, using fact-based selling, and collaborating across departments and teams are all foundational skills needed to exceed in this role.

*This position can be based in either Kent, WA or Wilsonville, OR.

Key Responsibilities

• Achieve annual goals for volume, gross profit, and other key performance metrics by account.
• Develop and execute business plans with distributors, suppliers, and retailers, annually and per trimester.
• Utilize go-to-market strategies to meet sales and revenue objectives through distribution expansion, promotions, and project execution.
• Build strong retailer partnerships using data-driven selling techniques, market insights, promotional planning, and accurate pricing submissions.
• Foster internal and external relationships, effectively managing expectations and navigating challenges.
• Conduct regular market and account-level evaluations to assess retail performance and identify growth opportunities.
• Ensure timely and accurate communication regarding chains and products across all stakeholders.
• Provide monthly, trimester, and annual forecasts for distribution, volume, and revenue by account.
• Effectively management customer warehouse inventory both in forecasting, building promotional plans, and ensuring there is enough product on hand to sustain sales.
• Collaborate with management and suppliers to survey the marketplace regularly.
• Share market opportunities with senior leadership and recommend actionable solutions.
• Partner with the National Accounts Director to establish comprehensive account coverage and build multi-level relationships with customers.
• Manage personal expense budget responsibly.
• Represent the company at industry events, community initiatives, and with charitable organizations connected to key accounts.
• Embody and promote the Company's Core Values in all activities and interactions.

Key Competencies

• Proficiency in Microsoft Office suite
• Strong written and verbal communication skills
• Ability to build and sustain strong internal and external relationships
• Knowledge of budget management and its impact on business results
• Skilled in creating compelling presentations and business reviews
• Adaptability in managing challenges and diverse personalities
• Demonstrated leadership capabilities
• Comfortable working cross-functionally across organizational levels
• Excellent project management skills with an ability to meet tight deadlines

Work Environment

• Work indoors with frequent walking in customer accounts

Physical Demands

• Lift/Carry and Push/Pull up to 50 lbs.
• Bend/Stoop/Crouch/Squat
• Use arms/wrists/hands/grasp
• Use of industry tools: hand truck, six wheeler, manual pallet jack, box cutter
• Ability to travel throughout the day for visits to customer accounts
• Drive

Position Type/Expected Hours of Work

• This is a full-time position, days/hours of work vary, and may include weekends.

Travel

• Ability to travel throughout the day for visits to customer accounts.

Required Education and Experience

• High School diploma or GED required
• Minimum of three (3) years previous beverage industry sales experience.
• Valid driver's license and auto insurance required

Preferred Education and Experience

• Bachelor's or advanced degree

Compensation

• Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.
• Employees (and their families) are eligible for medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan. Employees are also eligible for 80 hours of vacation every year and 7-8 days of paid holidays throughout the calendar year (depending on location).
• Hired applicant may be eligible for incentives/bonuses/annual bonuses.