Receptionist

2 weeks ago

Indianapolis, Indiana, United States Healing Hands Homecare Agency Full time
  1. Front Desk Operations:

  2. Greet clients, visitors, and staff with a warm and professional attitude. - Answer and direct phone calls, taking messages as necessary.

  3. Handle incoming and outgoing mail and deliveries.

  4. Client and Visitor Assistance:

  5. Respond to inquiries from clients, families, and visitors in a timely and courteous

manner.

  • Provide information about services, schedules, and appointments.

  • Administrative Support:

  • Schedule and confirm appointments for caregivers and clients. - Maintain and update client records and contact information.

  • Assist with billing and insurance paperwork as needed.

  • Prepare and distribute daily schedules and reports.

  • Office Management:

  • Maintain a clean and organized reception area.

  • Order and manage office supplies.

  • Ensure office equipment is functioning properly and report any issues.

  • Team Collaboration:

  • Work closely with the home care team to coordinate services and support client needs. - Assist in organizing staff meetings and training sessions.

  • Participate in team meetings and contribute to a positive work environment.

Qualifications:

  • **Education:** High school diploma or equivalent.
  • **Experience:** Previous experience as a receptionist or in a customer service role preferred.
  • Skills:
  • Excellent verbal and written communication skills.

  • Strong organizational and multitasking abilities.

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment. - Ability to handle sensitive information with confidentiality and professionalism.

  • Friendly, patient, and empathetic with a positive attitude. **Working Conditions:**

  • Ability to work flexible hours, including some evenings and weekends if needed. - Comfortable working in a fast-paced environment with frequent interruptions.

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