PM Host

1 week ago

West Palm Beach, Florida, United States The Breakers Palm Beach Full time $30,000 - $40,000 per year

Job Summary:

The Host/Hostess is the first and last impression ambassador of the restaurant. They greet each guest with energy, enthusiasm and a friendly demeanor and provide a warm welcome and fond farewell. The Host/Hostess diplomatically handles the waitlist and special requests with a positive attitude and offers guests all available options. They stay abreast of floor plan information and seating rotation, and accurately use guests' names and information.

Responsibilities:

  • Greet guests in a friendly and timely manner
  • Seat guests in a timely manner
  • Maintain knowledge of current menu offerings, specials, and promotions
  • Handle waitlist and special requests with a positive attitude
  • Offer guests all available seating options
  • Stay abreast of floor plan information and seating rotation
  • Accurately use guests' names and information
  • Communicate effectively with the servers and kitchen staff
  • Handle cash and credit card transactions accurately

Qualifications:

  • Must have excellent customer service skills, be friendly and outgoing
  • High School diploma or equivalent preferred
  • Ability to work in a fast-paced environment, multitask, and work effectively under pressure
  • Ability to maintain a positive attitude even when under stress
  • Good communication and interpersonal skills
  • Ability to handle cash and credit card transactions accurately
  • Must be able and willing to work weekends and holidays

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