Talent & Development Specialist

Job Title: Talent & Development Specialist

Department: People & Culture / Human Resources

Location: The Ben West Palm, Autograph Collection – West Palm Beach, FL

Status: Full-Time

About The Ben West Palm

At The Ben, West Palm Beach, every corner tells a story. Part of Marriott's Autograph Collection, our hotel is inspired by the legendary Byrd "Birdie" Dewey and her famed Ben Trovato Estate—a place where creativity, sophistication, and individuality converged. Today, The Ben carries that spirit forward, blending modern luxury with a warm, story-rich atmosphere that feels "Exactly Like Nothing Else."

Perched along the waterfront overlooking the Intracoastal Waterway, The Ben is home to Proper Grit, our signature whisky and supper club–inspired restaurant, and Spruzzo, a rooftop Mediterranean lounge offering panoramic water views. With thoughtfully designed spaces and a team committed to authentic hospitality, The Ben is a destination where exceptional people create unforgettable experiences.

Position Overview

The Talent & Development Specialist plays a pivotal role in shaping the associate experience from first impression to long-term growth. This position is the steward of our talent journey—attracting exceptional candidates, delivering seamless onboarding, and ensuring training and compliance standards are met with precision and care.

As a trusted partner to leaders and associates alike, the Talent & Development Specialist blends organization with creativity, ensuring every new hire feels welcomed, prepared, and aligned with The Ben's culture of service excellence. This role is ideal for someone who thrives in a people-centered environment, values compliance and structure, and believes great hospitality begins with great onboarding and development.

Key Responsibilities

Recruitment & Talent Acquisition

• Manage full-cycle recruiting for hotel positions, including posting roles, screening candidates, coordinating interviews, and supporting hiring managers.
• Build strong talent pipelines to support current and future staffing needs.
• Ensure a positive, professional, and brand-aligned candidate experience from first contact through offer.
• Partner with department leaders to understand staffing needs and hiring timelines.

Onboarding & New Hire Experience

• Coordinate and facilitate new hire onboarding and orientation sessions.
• Ensure completion and accuracy of all pre-employment and onboarding documentation, including I-9 and policy acknowledgments.
• Serve as the primary point of contact for new hires during their onboarding journey.
• Collaborate with department leaders to ensure smooth transitions from orientation to departmental training.

Training & Compliance

• Track, monitor, and maintain training compliance for all associates, including brand-mandated, safety, and regulatory training.
• Support the scheduling and coordination of required trainings and certifications.
• Maintain accurate training records and reports to ensure audit readiness.
• Assist with the implementation of development initiatives that support associate engagement and performance.

Administrative & Associate Support

• Maintain personnel files and HR systems with accuracy and confidentiality.
• Complete and keep updated re-verification of employment (I-9) documents.
• Support audits, reporting, and compliance initiatives as needed.
• Act as a resource for associates regarding onboarding, training requirements, and general HR processes.

Qualifications

• 1–3 years of experience in recruiting, onboarding, training, or human resources, preferably in hospitality.
• Strong organizational skills with high attention to detail and compliance.
• Excellent interpersonal and communication skills with a service-oriented mindset.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with HR systems, applicant tracking systems, and learning management platforms.
• Knowledge of employment eligibility, onboarding requirements, and training compliance standards preferred.

Why Join The Ben

At The Ben, people are at the heart of everything we do. As a Talent & Development Specialist, you'll help build teams that deliver memorable experiences while supporting a culture where associates feel welcomed, supported, and empowered to grow. This role offers the opportunity to make a meaningful impact—one hire, one orientation, and one training at a time.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.